Tokyo, 163-1335,
Japan
en Japan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by en Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3380 en Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that en Japan has purchased the following applications: Workplace by Facebook for Collaboration in 2020, Betrend CRM for CRM in 2022, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems en Japan is running and its propensity to invest more and deepen its relationship with Facebook , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing en Japan revenues, which have grown to $433.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for en Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Betrend | Legacy | Betrend CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022 En-Japan implemented Betrend CRM as its CRM on the corporate website, embedding the Betrend CRM application into public-facing pages to capture inbound inquiries and form submissions. The deployment is oriented around web-driven customer and candidate engagement, consolidating contact and interaction records to support front-line business functions.
The implementation configured category-aligned modules including contact management, lead capture workflows, pipeline tracking, and automated lead assignment to align marketing and sales processes. Automation rules and lifecycle status updates were applied to route web-originated leads into operational queues, and field mappings were used to align CRM records with En-Japan data structures to ensure consistency across records.
Integration work emphasized direct embedding of Betrend CRM into the website contact and inquiry flows to enable near real-time record creation and routing. Operational coverage centers on sales, marketing and client service teams in Japan, with governance focused on lead routing policies and data hygiene procedures to manage web-acquired records and standardize downstream workflows.
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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