Cheltenham, GL51 4UE,
United Kingdom
Endsleigh Technographics
Endsleigh Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Endsleigh and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 109 Endsleigh employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Endsleigh has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2015, SSP Intelligent Quotes Hub for Insurance Pricing and Rating Engine in 2015, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Endsleigh is running and its propensity to invest more and deepen its relationship with Microsoft , SSP Group , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Endsleigh revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Endsleigh intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Endsleigh Tech Stack and Enterprise Applications
Endsleigh ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2015 | 2015 |
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Endsleigh ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SSP Group | Legacy | SSP Intelligent Quotes Hub | Insurance Pricing and Rating Engine | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Endsleigh implemented SSP Intelligent Quotes Hub in a deployment aligned to the Insurance Pricing and Rating Engine category, adding quote-generation and insurer connectivity capabilities to its broker and financial services operations. The deal also added SSP Electronic Data Interchange services and an upgrade to SSP Adviser, with all components hosted in SSP’s dedicated datacentre.
The SSP Intelligent Quotes Hub was configured to leverage data enrichment capabilities and new data sources to generate more tailored quotes across a wider range of insurers, while SSP EDI provided structured insurer connectivity and policy data exchange. SSP Adviser was provisioned alongside IQH to support Endsleigh’s financial services workflows, consolidating quoting, adviser records, and customer interaction data under the same hosted stack.
Operationally the implementation covered Endsleigh’s Broker Division and its Financial Services business, with runtime, future upgrades, data protection, and disaster recovery managed by SSP within the dedicated datacentre. Centralizing hosting and service management with SSP shifted infrastructure and back office responsibilities out of the insurer’s operational scope, with SSP retaining day-to-day platform management and continuity functions.
Governance and process changes emphasized using enhanced data enrichment to support underwriting and broker negotiation workflows, allowing Endsleigh teams to allocate more time to client-facing activities. The deployment aimed to produce more targeted customer contact and more efficient processes, while SSP-managed upgrades and continuity practices were intended to reduce downtime and lessen regulatory management burden for Endsleigh.
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Endsleigh AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Endsleigh deployed LiveChat on their public website. The LiveChat implementation is categorized as Chatbots and Conversational AI and is delivered as an embedded web chat widget that surfaces real-time messaging to site visitors and captures session context for follow up.
Operationally the deployment exposes an agent console used by customer service and front-line sales teams to manage conversations. Configuration and governance emphasize agent queues, routing rules, canned responses and conversation logging to align chat sessions with existing customer support workflows, and the LiveChat application name is restated for indexing and operational clarity.
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Endsleigh Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Endsleigh Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Endsleigh CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2013 | 2013 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Endsleigh ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Endsleigh TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Endsleigh IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Endsleigh CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Endsleigh
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Underwriting Manager | Manager | Risk | ||||
| Strategic Pricing Analyst | Non Manager | Risk | ||||
| Head of Finance | Director | Finance | ||||
| CIO | CXO | IT |
Apps Being Evaluated by Endsleigh Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||