Energiewacht-Gazo Technographics
Energiewacht-Gazo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Energiewacht-Gazo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32 Energiewacht-Gazo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Energiewacht-Gazo has purchased the following applications: Sensus BPM Online for Business Process Management in 2015, Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Energiewacht-Gazo is running and its propensity to invest more and deepen its relationship with Sensus Process Management , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Energiewacht-Gazo revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Energiewacht-Gazo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Energiewacht-Gazo Tech Stack and Enterprise Applications
Energiewacht-Gazo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sensus Process Management | Legacy | Sensus BPM Online | Business Process Management | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Energiewacht-Gazo implemented Sensus BPM Online to digitise quality, safety and operational work processes across its northern Netherlands service companies. Energiewacht-Gazo used Sensus BPM Online to address Business Process Management needs for quality and compliance, and to centralize primary and supporting process documentation across Noordoost-Netherlands.
Configuration emphasized the platform as a digital quality handbook, with process publication workflows, controlled document publication and role-based access to procedures to support audits and onboarding. The implementation leveraged standard Business Process Management capabilities, including structured process mapping and audit-ready documentation, to stabilize how procedures are authored and consumed by operational teams.
Operational coverage was focused on service companies in the Noordoost-Netherlands and the organisation’s quality department, which took ownership of publication workflows and process governance. According to the case narrative, Sensus BPM Online made audit preparation and process publication much faster and more stable, and it simplified onboarding by providing a single, governed source for operational procedures.
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Energiewacht-Gazo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Energiewacht-Gazo implemented Microsoft 365 to support Collaboration across its 32 employee retail organization in the Netherlands. The deployment used a cloud first Microsoft 365 tenant model with centralized administration and Azure Active Directory identity management, provisioning users and role based access to collaboration services. Microsoft 365 was configured to provide core collaboration capabilities including Exchange Online email, SharePoint Online document libraries, Teams chat and meetings, and document permission and version controls to support communications and document workflows.
The rollout covered primary business functions such as operations, customer service, and back office administration, emphasizing unified communication and shared document management. Governance was centered on tenant level administration, user provisioning workflows, and information architecture for SharePoint to manage access and content lifecycle. Energiewacht-Gazo surfaces Microsoft 365 on its website, confirming Microsoft 365 is part of its collaboration and external contact tooling.
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Collaboration | Collaboration |
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2022 | 2022 |
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Energiewacht-Gazo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Energiewacht-Gazo implemented Hotjar on its public website to capture visitor behavior and on-page feedback. Hotjar was configured to serve Customer Experience objectives by instrumenting user sessions, visualizing engagement, and collecting qualitative input.
Deployment used a lightweight client-side JavaScript snippet embedded across site pages, enabling session recordings, click and move heatmaps, conversion funnel analysis, and on-page feedback polls and surveys managed through the Hotjar account console. Configuration focused on page-level triggers and sampling controls to balance coverage and site performance for a 32 employee retail organization.
Operational ownership is aligned to digital marketing and UX functions within Energiewacht-Gazo, with the implementation scoped to the corporate website in the Netherlands. Governance was managed through Hotjar administrative settings, including role-based access to recordings and feedback, and tag-based rollout to enable staged activation across pages. The Hotjar implementation supports behavioral analytics and qualitative research workflows for website optimization and customer experience decision making.
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Energiewacht-Gazo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Energiewacht-Gazo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Energiewacht-Gazo
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Apps Being Evaluated by Energiewacht-Gazo Executives
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