Engelberg, 6390,
Switzerland
Engelberg-Titlis Tourismus Switzerland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Engelberg-Titlis Tourismus Switzerland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Engelberg-Titlis Tourismus Switzerland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Engelberg-Titlis Tourismus Switzerland has purchased the following applications: combit CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Engelberg-Titlis Tourismus Switzerland is running and its propensity to invest more and deepen its relationship with combit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Engelberg-Titlis Tourismus Switzerland revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Engelberg-Titlis Tourismus Switzerland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| combit | Legacy | combit CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Engelberg-Titlis Tourismus AG implemented combit CRM for guest management and event and congress organisation. The deployment used combit CRM as the primary CRM to centralize enquiries, guest records and event workflows for a regionally focused tourism operator in Switzerland, supporting both front-line enquiry capture and internal event planning functions.
Functional configuration emphasized guest management and event and congress organisation capabilities, enabling contact management, booking and event scheduling workflows aligned with tourism event operations. The implementation integrated enquiries into the invoicing process, streamlining the handoff from enquiry capture to billing and reducing manual steps in event processing. Automation rules and structured event workflow templates were configured to standardize data capture and simplify recurring event procedures.
Operational coverage concentrated on guest services and event management teams within Engelberg-Titlis Tourismus AG, aligning front desk enquiries with back-office invoicing for congress and event operations. Governance focused on standardizing enquiry intake and event workflow procedures with centralized records and role based access to reduce duplication. The regional rollout delivered improved efficiency, with estimated time savings of 10–15% in guest and event handling as reported.
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