Enlightened Solutions
600 S Odessa Ave,
Egg Harbor City, 8215, NJ,
United States
Egg Harbor City, 8215, NJ,
United States
1 609-270-1151
Healthcare
Enlightened Solutions Technographics
Enlightened Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enlightened Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Enlightened Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enlightened Solutions has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, LiveChat for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enlightened Solutions is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enlightened Solutions revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enlightened Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enlightened Solutions Tech Stack and Enterprise Applications
Enlightened Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Enlightened Solutions implemented Oracle NetSuite ERP to centralize its finance and HR operations, adopting an ERP Financial platform to provide a single source of record for corporate accounting and payroll. The project was executed while managing cross-functional teams of five to twelve members across multiple locations, including developers and project managers, and involved collaboration with Business Development, Billing and Collections, Operations, and Marketing.
Oracle NetSuite ERP was configured to support core financial modules including accounting, accounts payable, accounts receivable, billing, and payroll, aligned with the companys ERP Financial objectives. Concurrently the team conceptualized and developed an analytics suite using Python, SQL and Tableau to consolidate data from the existing software stack into a unified database, enabling deeper KPI analysis and executive reporting.
The implementation integrated the analytics layer with the Oracle NetSuite ERP data model to centralize transactional and analytical data, creating a consolidated dataset for finance and operations. Deployment targeted the corporate environment and spanned finance, HR, billing and collections, operations, and marketing, enabling cross-departmental access to a consistent financial and operational dataset.
Governance and rollout were organized around multi-location project teams, with project managers coordinating developer workstreams and business stakeholders to reengineer workflows in HR, payroll and accounting. Process changes emphasized standardized financial controls, billing workflows and KPI instrumentation, supported by the self-developed analytics suite that fed executive dashboards and operational reporting.
Outcomes documented during and after the rollout include a reduction in cost of labor in HR Payroll and Accounting by 30 percent and an 8 percent reduction in office overhead attributed to the new Oracle NetSuite ERP deployment. The analytics suite is in use by over 30 executives and corresponded with revenue growth of 30 percent in the first two years from fifteen million to nineteen point six million dollars, the creation of a new chargeable service line that captured an additional net profit of three hundred ninety seven thousand one hundred twenty four dollars, and marketing optimizations analyzing two hundred thousand dollars of monthly spend that increased conversion by twenty two percent month over month and decreased cost per acquisition by forty five percent.
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Enlightened Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Enlightened Solutions deployed LiveChat on its public website to introduce real time conversational support. The LiveChat implementation aligns with the Chatbots and Conversational AI category and was oriented toward web based patient and client engagement for the 40 employee healthcare services firm.
Configuration focused on an embedded chat widget and agent console, using standard conversational features such as routing to available agents, canned responses, and automated FAQ handling consistent with Chatbots and Conversational AI capabilities. Operational coverage was website centric, supporting front desk inquiries, customer support, and initial patient intake workflows through a blend of scripted bot interactions and live agent handoffs. Governance and rollout were managed internally with role based access for administrators and agents, predefined operating hours, and curated response templates to maintain consistent clinical communications. The LiveChat deployment emphasized lightweight operational integration with existing web infrastructure and a small support team, keeping configuration and administration proportional to company scale.
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Enlightened Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Enlightened Solutions implemented Zoom as its core Audio Video and Web Conferencing solution. The deployment is visible on the company website, where Zoom is embedded to enable browser-based client interactions and external meeting links while also serving internal team collaboration needs.
For a 40-employee healthcare firm the implementation emphasized a lightweight, cloud-centric deployment model using Zoom clients and web embedding rather than on-premise conferencing infrastructure, with account-level administration to control users and meeting policies. Functional capability emphasis included video calls, screen sharing, chat, and scheduling workflows aligned to patient-facing teleconsultations and administrative coordination, and governance centered on administrative controls and revised scheduling processes to route external sessions through the website. Integrations are explicitly limited to the website embedding recorded in public source material, and operational coverage spans both patient-facing and internal meeting functions.
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Collaboration | Collaboration |
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2017 | 2017 |
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Enlightened Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Enlightened Solutions TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Enlightened Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Enlightened Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Enlightened Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Enlightened Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by Enlightened Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Enlightened Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Enlightened Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Enlightened Solutions Technographics
Enlightened Solutions is a Healthcare organization based in United States,
with around 40 employees and annual revenues of $5.0 million.
Enlightened Solutions operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Enlightened Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Zoom Video Communications.
Enlightened Solutions recently adopted applications including
Google Cloud Platform (GCP) in 2021, Zoom in 2020 and Mixpanel in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Enlightened Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Enlightened Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Enlightened Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.