Santa Ana, 92705-4078, CA,
United States
EOI Service Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by EOI Service Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 EOI Service Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EOI Service Company has purchased the following applications: Schedapple Appointment Scheduling Software for Reservation and Booking Management in 2021, Adobe Connect for Audio Video and Web Conferencing in 2021, Oracle CX Cloud for Customer Experience in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EOI Service Company is running and its propensity to invest more and deepen its relationship with Schedapple , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EOI Service Company revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EOI Service Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Schedapple | Legacy | Schedapple Appointment Scheduling Software | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, EOI Service Company deployed Schedapple Appointment Scheduling Software for Reservation and Booking Management to coordinate employee benefits counseling sessions. The implementation focused on HR and benefits scheduling workflows across client sites and call-centers in the United States, centralizing appointment intake and multi-site capacity planning.
Schedapple Appointment Scheduling Software was configured to support telephonic and on-site counseling workflows, combining a centralized scheduling engine, calendar management, and multi-location booking controls to assign counselors and manage session slots. Operational coverage included call-center schedulers and onsite coordinators, with governance oriented toward standardized booking procedures and counselor assignment rules to streamline HR and benefits operations. The rollout standardized booking across client sites and simplified multi-location appointment orchestration, improving counselor utilization and reducing administrative complexity.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle CX Cloud | Customer Experience | CRM | n/a | 2013 | 2013 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2021 | 2021 |
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