Epaton
Fleet House 8-12 New Bridge Street,
London, EC4V 6AL,
United Kingdom
London, EC4V 6AL,
United Kingdom
44 33 3311-1001
Professional Services
Epaton Technographics
Epaton Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Epaton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Epaton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Epaton has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hubspot Marketing Automation for Marketing Automation in 2021, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Epaton is running and its propensity to invest more and deepen its relationship with Microsoft , HubSpot , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Epaton revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epaton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Epaton Tech Stack and Enterprise Applications
Epaton Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Epaton implemented Microsoft 365 to support Collaboration across the firm. Epaton deployed Microsoft 365 as a cloud-hosted tenant to centralize core productivity and communications for its approximately 30 employees in the United Kingdom, positioning Microsoft 365 as the primary Collaboration platform for internal productivity, email and team communications.
Configuration focuses on core Microsoft 365 services, including Exchange Online for corporate email, SharePoint Online for document management, OneDrive for individual file storage, and Microsoft Teams for synchronous collaboration and meetings. Administration is described by standard tenant level controls with role based administration and user provisioning aligned to professional services workflows across delivery, finance and sales functions, and the company lists Microsoft 365 on their website as part of its published technology stack.
|
Epaton CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Epaton implemented Hubspot Marketing Automation on their public website. Epaton deployed Hubspot Marketing Automation to support Marketing Automation for its marketing and business development functions.
The implementation focuses on core Marketing Automation capabilities, including web tracking and analytics, embedded lead capture forms and landing pages, email campaign orchestration, and automated workflows for lead nurturing. The Hubspot Marketing Automation configuration uses reusable email templates, list segmentation, and event triggered workflows to manage prospect touchpoints and campaign execution.
Deployment leverages the HubSpot tracking script and form embeds on the Epaton website to capture behavioral signals and convert visitors into contacts, with contact management and segmentation consumed by the marketing and business development teams. Architectural footprint is cloud native SaaS, eliminating on premise components and aligning operational coverage with Epaton’s UK-based marketing and sales activities.
Governance was organized around campaign ownership, template libraries, and simplified lead routing rules to sales, with internal marketing staff managing iterative updates to forms and workflows. The rollout followed a website first approach that prioritized instrumentation and progressive configuration of automation rules.
|
Epaton ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Epaton implemented Atlassian Jira Service Desk as an IT Service Management solution and deployed it on their public website for web-based service intake and ticketing. The deployment of Atlassian Jira Service Desk is positioned to provide a centralized request capture point for both client inquiries and internal support tasks through a hosted web portal.
Configuration focused on core IT Service Management capabilities including structured request types, queue management, configurable SLAs, automated workflow rules, and a self-service portal with an integrated knowledge base. Atlassian Jira Service Desk was configured to support agent roles and permission structures, escalation pathways, and templated responses consistent with standard service desk operations.
Operational coverage centers on servicing professional services support needs across the organization, leveraging the website as the primary intake channel. The implementation emphasizes ticket lifecycle management, incident and request routing to internal teams, and cataloging of repeatable service offerings within the Jira Service Desk interface.
Governance and process changes aligned with the tool involved defining queue ownership, SLA policy enforcement, and agent onboarding procedures to operate Atlassian Jira Service Desk effectively. The narrative describes Epaton Atlassian Jira Service Desk IT Service Management as the central platform for managing service requests and operational support workflows.
|
Epaton IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Epaton CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Epaton
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Epaton Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Epaton IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Epaton digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Epaton Technographics
Epaton is a Professional Services organization based in United Kingdom,
with around 30 employees and annual revenues of $3.0 million.
Epaton operates a diverse technology stack with applications such as
Microsoft 365, Hubspot Marketing Automation and Atlassian Jira Service Desk,
covering areas like Collaboration, Marketing Automation and IT Service Management.
Epaton has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, HubSpot and Atlassian.
Epaton recently adopted applications including
Hubspot Marketing Automation in 2021, Cloudflare CDN in 2020 and Zivver Secure Email in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Epaton’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Epaton’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Epaton technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.