epay Australia Pty Ltd (Euronet Worldwide)
Level 1, 75 Castlereagh Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 8297 2800
Professional Services
epay Australia Pty Ltd (Euronet Worldwide) Technographics
epay Australia Pty Ltd (Euronet Worldwide) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by epay Australia Pty Ltd (Euronet Worldwide) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 epay Australia Pty Ltd (Euronet Worldwide) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that epay Australia Pty Ltd (Euronet Worldwide) has purchased the following applications: Infor SunSystems for ERP Financial in 2011, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems epay Australia Pty Ltd (Euronet Worldwide) is running and its propensity to invest more and deepen its relationship with Infor , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing epay Australia Pty Ltd (Euronet Worldwide) revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for epay Australia Pty Ltd (Euronet Worldwide) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
epay Australia Pty Ltd (Euronet Worldwide) Tech Stack and Enterprise Applications
epay Australia Pty Ltd (Euronet Worldwide) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, epay Australia Pty Ltd (Euronet Worldwide) implemented Infor SunSystems as an ERP Financial system to centralize corporate accounting and management reporting. Infor SunSystems functions as the companys primary finance application, consolidating transactional posting and the central general ledger for the Australia entity.
Configuration emphasized core ERP Financial capabilities, including general ledger configuration, accounts payable, accounts receivable, and management reporting. The implementation included aged creditor and aged debtor schedule configuration in SunSystems, chart of accounts alignment, period close routines, and reconciliation workflows typical of a small professional services finance operation.
Operational responsibility resides with the finance department, where teams execute recurring aged creditor and aged debtor reviews in SUN Systems and escalate findings to executive leadership. The process note to Review aged Creditor/Debtors in SUN Systems and Report to Managing Director was formalized as part of month end and cash management cadence.
Governance concentrated on structured reporting and approval flows, with role based access to Infor SunSystems, documented reconciliation sign offs, and a recurring reporting cadence to the Managing Director. Controls and audit trail capabilities within Infor SunSystems supported the finance functions and the newly defined review and reporting workflows.
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epay Australia Pty Ltd (Euronet Worldwide) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, epay Australia Pty Ltd implemented LiveChat on its public website to provide customer facing web engagement. LiveChat was deployed as the customer-facing chat application within the Chatbots and Conversational AI category, supporting online customer support and sales inquiry handling. The implementation placed the LiveChat widget across transactional and informational site pages to capture real-time visitor interactions.
Configuration centered on the standard LiveChat architecture, embedding the chat widget in site pages and operating a cloud hosted agent console for real-time messaging, proactive chat invitations, canned responses, and transcript capture. Operational ownership rested with the customer support function at epay Australia Pty Ltd, with agent access and chat routing configured to match a small team workflow and published office hours. Governance focused on message logging, transcript retention, and escalation workflows to ensure consistent handling of payment and service inquiries.
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epay Australia Pty Ltd (Euronet Worldwide) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, epay Australia Pty Ltd (Euronet Worldwide) deployed Microsoft 365 as its primary Collaboration platform across its Australian operations. The Microsoft 365 deployment addressed core productivity and communication needs for a company of roughly 40 employees, centralizing email, document collaboration, and team communication under a single Microsoft tenant.
The implementation of Microsoft 365 included standard Collaboration modules such as Exchange Online for corporate email, SharePoint Online for document libraries and intranet content, Microsoft Teams for real-time communication and meetings, OneDrive for personal cloud storage, and Office desktop and web applications for productivity. Using Microsoft 365 on their website is explicitly noted, indicating public-facing usage of Microsoft 365 services to surface corporate content or to align web-based collaboration and document delivery with internal systems.
Operational governance was organized around a centralized Microsoft 365 tenant model, with user provisioning, role-based access control, and administrative policies applied company-wide. The deployment impacted core business functions including IT administration, sales, finance, and customer support by standardizing collaboration workflows and document management within the Microsoft 365 Collaboration environment.
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epay Australia Pty Ltd (Euronet Worldwide) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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epay Australia Pty Ltd (Euronet Worldwide) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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epay Australia Pty Ltd (Euronet Worldwide) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at epay Australia Pty Ltd (Euronet Worldwide)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by epay Australia Pty Ltd (Euronet Worldwide) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from epay Australia Pty Ltd (Euronet Worldwide) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the epay Australia Pty Ltd (Euronet Worldwide) digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD epay Australia Pty Ltd (Euronet Worldwide) Technographics
epay Australia Pty Ltd (Euronet Worldwide) is a Professional Services organization based in Australia,
with around 40 employees and annual revenues of $5.0 million.
epay Australia Pty Ltd (Euronet Worldwide) operates a diverse technology stack with applications such as
Infor SunSystems, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
epay Australia Pty Ltd (Euronet Worldwide) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, LiveChat, Inc. and Microsoft.
epay Australia Pty Ltd (Euronet Worldwide) recently adopted applications including
Atlassian Jira Service Desk in 2021, Microsoft Azure Cloud Services in 2021 and Host Europe in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of epay Australia Pty Ltd (Euronet Worldwide)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates epay Australia Pty Ltd (Euronet Worldwide)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete epay Australia Pty Ltd (Euronet Worldwide) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.