Calgary, T2E 8K8, AB,
Canada
Epic Roofing & Exteriors Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Epic Roofing & Exteriors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Epic Roofing & Exteriors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Epic Roofing & Exteriors has purchased the following applications: Microsoft 365 for Collaboration in 2015, Paystone NiceJob Reviews for Product Review Management in 2020, CallRail Call Tracking for Call Tracking and Recording in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Epic Roofing & Exteriors is running and its propensity to invest more and deepen its relationship with Microsoft , NiceJob , Paystone or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Epic Roofing & Exteriors revenues, which have grown to $5.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epic Roofing & Exteriors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paystone | Legacy | Paystone NiceJob Reviews | Product Review Management | eCommerce | n/a | 2020 | 2020 |
In 2020, Epic Roofing & Exteriors implemented Paystone NiceJob Reviews as a Product Review Management solution to automate customer review solicitation and social sharing across its Alberta operations. The deployment targeted a small business environment, aligning with the company size of approximately 30 employees and focusing on reputation-marketing workflows rather than large enterprise orchestration.
The implementation used the Paystone NiceJob Reviews reputation-marketing platform to configure automated review request workflows and social sharing capabilities, with inferred use of core modules for review solicitation, review aggregation, and public review distribution. Configuration emphasized email and SMS review prompts and templated messaging for customer outreach, reflecting standard Product Review Management functional workflows.
Operational scope centered on marketing and local lead generation functions, with the platform rolled out across field operations in Alberta to capture post-service feedback and surface customer reviews for local marketing channels. Governance changes included formalizing review request cadence and response processes to sustain review volume and improve local marketing signals.
Outcomes reported from the NiceJob-era deployment show growth in review volume from 552 to 1,334 reviews, a 142% increase, and explicit improvement in local marketing and lead generation. Following NiceJob's acquisition by Paystone, this implementation is inferred to operate under the Paystone NiceJob Reviews offering, with module usage and reputation marketing features consistent with the original NiceJob configuration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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