EPIC The Irish Emigration Museum
The Chq Building, Unit 32 /33, Custom House Quay,
Dublin, x,
Ireland
Dublin, x,
Ireland
353 1 906 0861
Leisure and Hospitality
EPIC The Irish Emigration Museum Technographics
EPIC The Irish Emigration Museum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EPIC The Irish Emigration Museum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 EPIC The Irish Emigration Museum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EPIC The Irish Emigration Museum has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Hubspot CRM for CRM in 2019, AccountsIQ Financial Consolidation for Financial Consolidation and Close in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EPIC The Irish Emigration Museum is running and its propensity to invest more and deepen its relationship with HubSpot , Contentsquare , Constant Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EPIC The Irish Emigration Museum revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EPIC The Irish Emigration Museum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EPIC The Irish Emigration Museum Tech Stack and Enterprise Applications
EPIC The Irish Emigration Museum AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, EPIC The Irish Emigration Museum implemented Hubspot Live Chat on its public website. The deployment introduced Chatbots and Conversational AI capabilities to the museum's online engagement layer, targeting visitor services and marketing interactions.
Hubspot Live Chat was configured as an embedded web chat widget with conversational workflows, automated routing to live agents, and templated responses to address high-volume inquiries such as opening hours, ticket availability, and exhibit information. The implementation used Hubspot Live Chat capabilities for lead capture and session logging, enabling ticketing-related question handling and escalation to human staff when required.
The scope of the rollout is the EPIC website serving operations in Ireland and supporting visitor services, ticketing, and marketing teams within an organization of approximately 50 employees. Governance focused on chat availability windows, message templates, and agent handoff procedures to ensure consistent responses and clear operational ownership of the chat channel.
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EPIC The Irish Emigration Museum CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, EPIC The Irish Emigration Museum implemented Hubspot CRM. EPIC The Irish Emigration Museum uses Hubspot CRM on their website to capture visitor contacts and to centralize contact management as part of its CRM strategy.
The Hubspot CRM deployment centers on web form capture, a unified contact database, contact lifecycle tracking, and built in email automation and basic reporting capabilities. Hubspot CRM is being used to manage customer engagement and contact records consistent with CRM functional workflows.
The implementation is embedded on the public website to route web submitted leads directly into the CRM, supporting marketing and visitor engagement activities across EPIC in Ireland. Operational coverage focuses on website driven lead capture and centralized recordkeeping rather than extensive enterprise integrations.
Governance emphasis is on standardized web form handling, centralized contact record maintenance, and administrator controls for user access and data hygiene. Configuration and rollout were aligned to museum operations, prioritizing contact management and automated follow up within the CRM category.
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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EPIC The Irish Emigration Museum EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AccountsIQ | Legacy | AccountsIQ Financial Consolidation | Financial Consolidation and Close | EPM | n/a | 2015 | 2015 |
In 2015, EPIC The Irish Emigration Museum implemented AccountsIQ Financial Consolidation, adopting a Financial Consolidation and Close application to centralize month end reporting and consolidation within the museum finance function. The deployment targeted the finance team under Head of Finance Aoife Smith and established a single consolidation ledger and reporting plane to support live and retrospective income statement and balance sheet views across the organization.
AccountsIQ Financial Consolidation was configured to leverage the GL Explorer capability that delivers live and retrospective P and L and balance sheet views with transactional level drill down, enabling analysts to trace consolidated figures back to source entries. The implementation included the automated bank reconciliation capability to streamline cash reconciliation and reduce manual matching, and the configuration emphasized role based access for finance users to support review and audit workflows.
Operationally the implementation concentrated on core accounting and close processes for the museum, embedding consolidation and reconciliation into regular month end and cash review cycles. According to the Head of Finance the system has been user friendly and versatile, helping EPIC maximise efficiencies through instant ledger exploration and more efficient automated reconciliation, while governance focused on finance team ownership of consolidation and transactional review workflows.
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EPIC The Irish Emigration Museum ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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EPIC The Irish Emigration Museum PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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EPIC The Irish Emigration Museum IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EPIC The Irish Emigration Museum
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by EPIC The Irish Emigration Museum Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EPIC The Irish Emigration Museum IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EPIC The Irish Emigration Museum digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EPIC The Irish Emigration Museum Technographics
EPIC The Irish Emigration Museum is a Leisure and Hospitality organization based in Ireland,
with around 50 employees and annual revenues of $5.0 million.
EPIC The Irish Emigration Museum operates a diverse technology stack with applications such as
Hubspot Live Chat, Hubspot CRM and AccountsIQ Financial Consolidation,
covering areas like Chatbots and Conversational AI, CRM and Financial Consolidation and Close.
EPIC The Irish Emigration Museum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot and AccountsIQ.
EPIC The Irish Emigration Museum recently adopted applications including
Hubspot Marketing Automation in 2021, Google Cloud Platform (GCP) in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EPIC The Irish Emigration Museum’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EPIC The Irish Emigration Museum’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EPIC The Irish Emigration Museum technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.