Amersfoort, 3821,
Netherlands
Epicenter BV Technographics
Epicenter BV Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Epicenter BV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Epicenter BV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Epicenter BV has purchased the following applications: Social Intents for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, Pathwire Mailgun for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Epicenter BV is running and its propensity to invest more and deepen its relationship with Social Intents , Microsoft , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Epicenter BV revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epicenter BV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Epicenter BV Tech Stack and Enterprise Applications
Epicenter BV AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Epicenter BV implemented Social Intents on their public website as a customer-facing conversational layer. Social Intents is deployed as an embedded web chat widget and is categorized as Chatbots and Conversational AI, providing on-page visitor engagement and structured conversational workflows.
The implementation centers on typical Chatbots and Conversational AI capabilities, including live chat handoff, proactive messaging triggers, canned responses, and lead capture forms, all configured through the vendor console and managed by internal administrators. Operational scope is focused on website-driven customer engagement for sales and client services, with site-level message routing rules, access controls for staff users, and configuration governance handled internally.
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Epicenter BV Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Epicenter BV implemented Microsoft 365 to provide Collaboration capabilities for its professional services operations. Epicenter BV is a Netherlands based professional services firm of approximately 70 employees, and the Microsoft 365 deployment is referenced publicly with Office 365 Mail on their website.
The Microsoft 365 implementation centralized corporate email using Office 365 Mail and introduced cloud-hosted collaboration services such as Exchange Online email, SharePoint Online document libraries, OneDrive file synchronization, Microsoft Teams for real-time collaboration, and the Microsoft 365 suite of productivity applications. Configuration emphasis aligned with Collaboration use cases, including shared document stores, version control through SharePoint, and mailbox hosting through Office 365 Mail, supporting client-facing and internal team workflows.
Operational governance followed a tenant-centric model with Azure Active Directory identity and single sign-on assumed as the control plane for user access, role assignment, and conditional access typical for Microsoft 365 environments. The deployment targeted business functions across professional services delivery, client engagement, and back-office administration, consolidating email and document collaboration under Microsoft 365 to standardize communication and knowledge sharing across the firm.
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Epicenter BV PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Epicenter BV implemented Pathwire Mailgun. Epicenter BV implemented Pathwire Mailgun in a Transactional Email role on its public website to deliver website-triggered transactional messages, account notifications, and automated confirmation emails.
Deployment is a cloud-hosted integration of Pathwire Mailgun with the website, leveraging SMTP relay and REST API endpoints for programmatic sending, domain authentication controls such as SPF and DKIM, and webhook event ingestion for bounces and deliveries. The Pathwire Mailgun implementation uses standard Transactional Email capabilities including template management, delivery and suppression lists, and event webhooks to support reliable message routing and diagnostic visibility.
Functional ownership centers on web operations and customer facing workflows, with governance focused on sender domain configuration, template change control, and suppression list management to maintain consistent transactional messaging. The implementation ties Epicenter BV, Pathwire Mailgun, Transactional Email and the company website into a cohesive email delivery layer for customer notifications and site driven communications.
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Epicenter BV IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Epicenter BV CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Epicenter BV
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Commercial Officer | CXO | Sales | ||||
| Managing Director | CXO | Operations | ||||
| CTO | CXO | IT |
Apps Being Evaluated by Epicenter BV Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||