Epicor
807 Las Cimas Pkwy,
Austin, 78746, TX,
United States
Austin, 78746, TX,
United States
1 512-328-2300
Professional Services
Epicor Technographics
Epicor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Epicor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 Epicor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Epicor has purchased the following applications: FIS GETPAID for AR Automation in 2012, RolePoint Talent Acquisition Software for Applicant Tracking System in 2018, Navan Travel (ex TripActions Lemonade) for Travel Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Epicor is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , Navan (formerly TripActions) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Epicor revenues, which have grown to $1.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epicor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Epicor Tech Stack and Enterprise Applications
Epicor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2012 | 2012 |
In 2012, Epicor implemented FIS GETPAID to strengthen its AR Automation capabilities. The deployment targeted managed accounts receivable and a full invoicing process, leveraging Oracle, Sales Force and FIS GETPAID systems to orchestrate billing and receivables workflows.
Configuration work focused on invoice generation, automated accounts receivable workflows and cash application, aligning FIS GETPAID functionality with billing cycle orchestration and exception handling. The FIS GETPAID implementation used AR Automation capabilities such as payment matching and collections workflow automation to streamline invoice to cash steps and reduce manual reconciliation.
Integrations included Oracle as the financial ledger and ERP system and Sales Force for customer and order data synchronization, with FIS GETPAID acting as the operational receivables engine. This integration architecture enabled structured data handoffs across order to cash touchpoints and centralized invoice production for finance and billing teams.
Governance emphasized structured invoicing cutoffs and coordinated workflows to meet tight deadlines, with processes instrumented across accounts receivable and billing to enforce schedules and expedite exception resolution. Epicor operated FIS GETPAID within its AR Automation stack to align ERP, CRM and receivables operations.
|
|
|
|
|
ERP Financial | ERP |
|
2012 | 2012 |
|
|
|
|
|
Expense Management | ERP |
|
2020 | 2020 |
|
Epicor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RolePoint | Legacy | RolePoint Talent Acquisition Software | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Epicor implemented RolePoint Talent Acquisition Software, an Applicant Tracking System, to modernize its recruiting and candidate engagement workflows. The deployment emphasized mobile-optimized career sites and a streamlined mobile apply flow, positioning RolePoint Talent Acquisition Software as the front end of Epicor's hiring pipeline and the primary channel for inbound applications.
Configuration work centered on mobile-first career site templates and an optimized apply experience, alongside standard applicant tracking workflows for screening and candidate status management. The implementation aligned RolePoint Talent Acquisition Software functionality with talent acquisition operations, enabling recruiters to capture mobile-originated applicants and manage candidate touchpoints within the Applicant Tracking System.
Operational scope focused on Epicor recruiting and talent acquisition teams, shifting candidate engagement processes toward mobile channels and updating hiring workflows to reflect higher mobile traffic. The project produced measurable mobile engagement results, with a 234% increase in mobile applications and a 73% increase in general mobile usage reported after rollout.
|
|
|
|
|
Employee Experience | HCM |
|
2021 | 2021 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
Epicor ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Navan (formerly TripActions) | Legacy | Navan Travel (ex TripActions Lemonade) | Travel Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Epicor implemented Navan Travel (ex TripActions Lemonade) as its Travel Management solution, executing a global rollout across all Epicor offices in under 60 days while bringing Navan Expense live in less than two weeks. The deployment delivered an end-to-end Travel Management platform that consolidated travel booking, expense reporting, and corporate card issuance into a single access point for employees worldwide.
The implementation configured core modules for travel booking of hotels, flights, and cars, Navan Expense for automated expense capture and reporting, and Navan corporate Cards for payments and reconciliation. Epicor translated written policy into Navan’s dynamic admin interface, enabling real-time policy updates and controls, and enabled mobile booking, in-product chat, and self-service reservation management for end users.
Operational coverage spanned procurement, finance, travel managers, executive assistants, and all employee travelers, with Navan-hosted training, short explainer videos, user guides, and weekly feedback meetings to accelerate adoption. The global cutover was performed with a Navan representative present to centralize onboarding and reduce the demand on Epicor staff for regional training support.
Governance centered on proactive, real-time policy enforcement and transaction visibility, which allowed Epicor finance to distribute Navan cards with confidence. Outcomes reported by Epicor include 66% time savings on expense reporting, booking time reduced to one third, higher user satisfaction, improved visibility and control, increased adoption and productivity, and reduced out-of-policy spend.
|
Epicor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Epicor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2012 | 2012 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Epicor EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2023 | 2023 |
|
Epicor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Epicor TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Treasury Management | TRM |
|
2022 | 2022 |
|
Epicor PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Epicor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Epicor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Epicor
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Epicor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Epicor IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Epicor digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Epicor Technographics
Epicor is a Professional Services organization based in United States,
with around 4600 employees and annual revenues of $1.29 billion.
Epicor operates a diverse technology stack with applications such as
FIS GETPAID, RolePoint Talent Acquisition Software and Navan Travel (ex TripActions Lemonade),
covering areas like AR Automation, Applicant Tracking System and Travel Management.
Epicor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, RolePoint and Navan (formerly TripActions).
Epicor recently adopted applications including
SonicWall Capture Security Center in 2024, Rightrev in 2023 and GTreasury in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Epicor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Epicor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Epicor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.