San Mateo, 94403-7108, CA,
United States
Epocrates Technographics
Epocrates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Epocrates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Epocrates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Epocrates has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, athenaClinicals for Electronic Health Record, Medical Practice Management in 2020, 6sense Account Engagement Platform for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Epocrates is running and its propensity to invest more and deepen its relationship with Oracle , athenahealth , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Epocrates revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epocrates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Epocrates Tech Stack and Enterprise Applications
Epocrates ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Epocrates implemented Oracle NetSuite ERP. The deployment used Oracle NetSuite ERP as a cloud-native SaaS ERP Financial application, with configuration focused on core financial capabilities including general ledger, accounts payable, accounts receivable, fixed assets accounting, and consolidated financial reporting to support the companys finance and accounting functions.
The implementation addressed functional workflows across finance, accounting, and procurement, with chart of accounts design, period close orchestration, revenue recognition controls, and billing and invoicing workflows configured inside the application. Governance was expressed through role-based access controls, centralized financial controls and audit trails configured in Oracle NetSuite ERP, and process standardization for month-end close and statutory reporting to establish repeatable financial operations.
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Epocrates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| athenahealth | Legacy | athenaClinicals | Electronic Health Record, Medical Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Epocrates implemented athenaClinicals as its Electronic Health Record,Medical Practice Management solution for clinical and administrative operations. Epocrates is using athenaClinicals on their website, and the deployment positions athenaClinicals to serve both point of care documentation and practice management functions for the organization.
The athenaClinicals implementation emphasizes core Electronic Health Record,Medical Practice Management capabilities, including structured clinical documentation, e-prescribing, patient scheduling and encounter management, and practice-level coding and billing workflows. Configuration work focused on clinical charting templates and practice management rules, aligning athenaClinicals with Epocrates clinical content and operational workflows.
Operational coverage for athenaClinicals spans clinical teams and administrative staff, integrating electronic health record workflows with practice management activities to support appointment flow and revenue cycle touch points. The presence of athenaClinicals on the Epocrates website indicates the application is surfaced as part of digital clinical operations and access points used by internal users.
Governance for the athenaClinicals rollout centralized clinical documentation standards and practice management policies, establishing common templates and workflow controls to standardize care documentation and administrative processing. Training and phased user onboarding were applied to align clinical and administrative users on athenaClinicals processes, supporting consistent use across Epocrates teams.
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Epocrates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, Epocrates deployed the 6sense Account Engagement Platform to enhance Account Based Marketing on their website. The implementation is instrumented on site to capture digital intent signals and to enable account-level engagement workflows through the 6sense Account Engagement Platform.
Configuration emphasized account identification, intent data consumption, account scoring and orchestration of targeted engagement, reflecting standard Account Based Marketing functional patterns. The platform was configured to support campaign segmentation, dynamic on-site personalization and account scoring rules that inform outbound and inbound outreach across commercial programs.
Operational ownership sits with marketing, demand generation and commercial teams, with marketing operations governing campaign segmentation and scoring policies. The deployment concentrates on website-based signal capture and account orchestration, aligning marketing and sales activities through shared account-level insights and standardized engagement workflows.
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Epocrates ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Epocrates TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Epocrates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Epocrates CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Epocrates
| First Name | Last Name | Title | Function | Department | Phone | |
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| Senior Vice President, Commercial operations | VP | Sales | ||||
| Vice President of Sales, Team Leader | VP | Sales | ||||
| Marketing Director | Director | Marketing |
Apps Being Evaluated by Epocrates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||