Hanoi, 12008,
Vietnam
EPVINA Vietnam Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by EPVINA Vietnam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 EPVINA Vietnam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EPVINA Vietnam has purchased the following applications: Shopify for eCommerce in 2020, MISA AMIS CRM for CRM in 2022, OpenResty ENTERPRISE for Apps Development in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EPVINA Vietnam is running and its propensity to invest more and deepen its relationship with Shopify , MISA , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EPVINA Vietnam revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EPVINA Vietnam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MISA | Legacy | MISA AMIS CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, EPVINA Vietnam implemented MISA AMIS CRM to manage orders, inventory visibility and customer care during peak seasons. The deployment used MISA AMIS CRM as the central CRM to coordinate order intake, sales activities and post sale customer communications. The company reported that the system supported order volumes that spiked 20–30× during peak periods.
Module usage centered on AMIS CRM for order management, sales and customer care, with inferred order and warehouse coordination based on MISA documentation. Configuration emphasized order lifecycle workflows, inventory visibility at the product SKU level, and customer case tracking to prioritize fulfillment during surges. Automation included rules driven order routing and status updates to sales and service teams to accelerate processing.
Integration work connected the CRM to inventory control to provide live stock visibility and to support accurate order acceptance and allocations. Operational coverage spanned sales, operations and customer service teams in Vietnam and focused on peak season readiness rather than enterprise scale global rollouts. Governance centered on process standardization for order intake and fulfillment priorities, with ongoing use of MISA AMIS CRM to sustain order and customer care operations.
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Customer Data Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenResty | Legacy | OpenResty ENTERPRISE | Apps Development | PaaS | n/a | 2019 | 2019 |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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