Zoetermeer, 2718 RP,
Netherlands
Era Contour Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Era Contour Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Era Contour Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Era Contour Netherlands has purchased the following applications: Microsoft 365 for Collaboration in 2015, Vimeo Online Video Editor for Video Editing in 2021, Focus Feedback Customer Focus CFX for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Era Contour Netherlands is running and its propensity to invest more and deepen its relationship with Microsoft , Vimeo , Drupal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Era Contour Netherlands revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Era Contour Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vimeo | Legacy | Vimeo Online Video Editor | Video Editing | Content Management | n/a | 2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Focus Feedback | Legacy | Focus Feedback Customer Focus CFX | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Era Contour Netherlands deployed Focus Feedback Customer Focus CFX as a Customer Experience platform to operationalize voice of customer across its Dutch residential development business. The deployment targeted short NPS surveys delivered across the customer journey and positioned the solution as a CRM and customer-experience instrument for sales, aftercare and operational teams in the Netherlands.
Focus Feedback Customer Focus CFX was configured to run short NPS surveys, aggregate responses, and present consolidated reporting to support Obeya improvement sessions and the Blije Klanten program. Functional capabilities implemented included survey orchestration, response tracking, role-based reporting for improvement workshops, and routing of feedback to operational owners for follow up.
Operational governance aligned feedback collection with regular Obeya cadence and the Blije Klanten program to drive systematic review and corrective actions. The vendor documentation records increased response rates and subsequent process and service changes, and the configuration has been used continuously since 2018 to embed customer feedback into Era Contour Netherlands customer experience and operations workflows.
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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