Erickson Senior Living
701 Maiden Choice Lane,
Baltimore, 21228, MD,
United States
Baltimore, 21228, MD,
United States
1 800-917-8189
Leisure and Hospitality
Erickson Senior Living Technographics
Erickson Senior Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Erickson Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Erickson Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Erickson Senior Living has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2014, Oracle PeopleSoft HCM for Core HR in 2010, Accruent EMS for Facility Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Erickson Senior Living is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Erickson Senior Living revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Erickson Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Erickson Senior Living Tech Stack and Enterprise Applications
Erickson Senior Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Oracle JD Edwards EnterpriseOne | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2014 | 2018 |
In 2014, Erickson Senior Living implemented Microsoft Dynamics AX as its ERP Financial platform, transitioning from Oracle JD Edwards EnterpriseOne to unify procurement and core financial operations. The deployment centered on establishing Microsoft Dynamics AX as the primary financial ledger and transactional backbone, with an explicit initiative to introduce a net new Procurement module during the ERP cutover.
The Procurement module planning was initiated by a subject matter expert who led requirements gathering, defining functional scope including supplier master management, purchase requisition and purchase order processing, receipt and invoice matching, and approval workflow configuration. Microsoft Dynamics AX was configured to enforce purchase controls and encumbrance checks typical of ERP Financial implementations, and the procurement workflows were modeled to align with purchasing and accounts payable process flows.
Migration workstreams focused on moving supplier and procurement master data and transactional flows from Oracle JD Edwards EnterpriseOne into Microsoft Dynamics AX, while integrating procurement transactions with the general ledger and accounts payable ledgers within the new ERP Financial environment. Operational coverage targeted enterprise purchasing and finance functions, with the SME coordinating requirements across purchasing, finance, and accounts payable stakeholders to ensure alignment of source-to-pay sequencing.
Governance was restructured to codify procurement approval matrices and policy controls within Microsoft Dynamics AX, with the SME driving requirement validation and user acceptance criteria ahead of phased rollout. The implementation narrative emphasizes requirements-driven configuration of Microsoft Dynamics AX Procurement, integrated into the broader ERP Financial cutover from Oracle JD Edwards EnterpriseOne, and governed through stakeholder-aligned workflows and acceptance testing.
|
Erickson Senior Living HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2010 | 2017 |
In 2010, Erickson Senior Living implemented Oracle PeopleSoft HCM as its Core HR system. The deployment established Oracle PeopleSoft HCM 9.1 alongside PeopleSoft Enterprise Learning Management ELM 9.2 to provide a unified employee record and learning platform for approximately 14,000 employees in the United States.
PeopleSoft HCM 9.1 was configured to deliver core HR capabilities including personnel administration, position and job data management, and standard HR transactional workflows, while ELM 9.2 provided course cataloging, enrollment, learning records, and compliance training administration. A senior level analyst role was responsible for enhancing and maintaining PeopleSoft HCM 9.1 and ELM 9.2, executing configuration changes, applying application and PeopleTools patches, and delivering functional troubleshooting and customizations.
Operational coverage centered on HR service delivery, talent and workforce administration, and enterprise learning across Erickson Senior Living communities and corporate HR functions within the United States. Implementation and ongoing support emphasized release management, change control, and coordination with HR process owners to align system configuration with hiring, onboarding, performance and learning workflows.
Governance activities were led through centralized application stewardship and stakeholder governance, with the senior analyst managing upgrade planning, issue remediation, and continuous maintenance of Oracle PeopleSoft HCM and ELM to sustain Core HR and learning operations.
|
|
|
|
|
Learning and Development | HCM |
|
2010 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Workforce Management | HCM |
|
2015 | 2015 |
|
Erickson Senior Living ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Erickson Senior Living implemented Accruent EMS for Facility Management. Accruent EMS was provisioned to support facilities and maintenance operations and to centralize asset and space information across Erickson Senior Living, aligning the Facility Management application with property operations and maintenance business functions.
The implementation emphasized core Facility Management capabilities, including configuration of work order management, preventive maintenance scheduling, asset lifecycle tracking, space management, inventory controls, and vendor and contract management. Mobile technician workflows and service request orchestration were configured to provide field to back office coordination and to formalize maintenance intake and completion processes.
Deployment used Accruent EMS platform configuration to establish a centralized operational model that accommodates multi site facilities and role based access for facilities teams, property managers, and maintenance staff. Governance changes centered on standardized work order processing, maintenance scheduling policies, and centralized asset data governance to improve administrative consistency across Erickson Senior Living.
The narrative reflects a facilities focused implementation, with Accruent EMS serving as the Facility Management backbone for Erickson Senior Living, combining asset, space, maintenance, and vendor management functionality to support ongoing property operations.
|
|
|
|
|
Field Service Management | ERP Services and Operations |
|
2015 | 2015 |
|
Erickson Senior Living AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
|
Erickson Senior Living Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Erickson Senior Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Community Management | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Erickson Senior Living ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
Erickson Senior Living TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2008 | 2008 |
|
Erickson Senior Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
Erickson Senior Living Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
License Plate Recognition | Physical Security |
|
2022 | 2023 |
|
IT Decision Makers and Key Stakeholders at Erickson Senior Living
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President of HR | VP | HR | |
|
|
|
VP of HR Operations | VP | HR | |
|
|
|
SVP, CHRO & Chief Diversity Officer | CXO | HR | |
|
|
|
Director, Human Resources | Director | HR | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Senior Payroll Manager | Manager | HR | |
|
|
|
VP, HR Operations | VP | HR | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Director of General Services | Director | Finance | |
|
|
|
Corporate Director of Facilities Management | Director | Operations | |
|
|
|
Vice President, Facilities and Engineering | VP | R&D | |
|
|
|
Senior Director, Talent Strategies | Director | HR | |
|
|
|
Director of Recruitment | Director | HR | |
|
|
|
Assistant Director Talent Strategies | Director | HR | |
|
|
|
Senior Manager of Talent Acquisition | Manager | HR | |
|
Apps Being Evaluated by Erickson Senior Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Erickson Senior Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Erickson Senior Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Erickson Senior Living Technographics
Erickson Senior Living is a Leisure and Hospitality organization based in United States,
with around 14000 employees and annual revenues of $2.00 billion.
Erickson Senior Living operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Oracle PeopleSoft HCM and Accruent EMS,
covering areas like ERP Financial, Core HR and Facility Management.
Erickson Senior Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Oracle and Accruent.
Erickson Senior Living recently adopted applications including
Salesforce Sales Cloud in 2023, Cloudflare CDN in 2023 and Genetec Security Center AutoVuTM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Erickson Senior Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Erickson Senior Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Erickson Senior Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.