Laval, H7T 0J3, QC,
Canada
ERP Success Partners Technographics
ERP Success Partners Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ERP Success Partners and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 ERP Success Partners employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ERP Success Partners has purchased the following applications: Social Intents for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Oracle NetSuite CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ERP Success Partners is running and its propensity to invest more and deepen its relationship with Social Intents , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ERP Success Partners revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ERP Success Partners intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Success Partners Tech Stack and Enterprise Applications
ERP Success Partners AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, ERP Success Partners implemented Social Intents on their public website. ERP Success Partners uses Social Intents, a Chatbots and Conversational AI application, to extend customer engagement and lead capture for its professional services practice. The implementation centers on a web-embedded chat widget and conversational workflows that present qualifying questions and resource links to site visitors. The deployment follows a web-first architecture positioned on the company website as the primary digital engagement channel.
Social Intents was configured to deliver scripted conversation flows, proactive messaging, and simple lead capture forms, reflecting typical Chatbots and Conversational AI capabilities. Operational ownership and governance are aligned to marketing and client services teams who monitor transcripts and adjust conversation content and escalation rules. The operational scope is the corporate website only, supporting marketing and sales business functions for a 40-person professional services firm based in Canada. Social Intents is restated as the application in use, emphasizing a lightweight, widget-based automation approach appropriate to the organization size.
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ERP Success Partners Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
ERP Success Partners implemented Microsoft 365 in 2018, establishing the application as the primary Collaboration platform for the firm. The public site references Microsoft 365 usage, indicating the tenant is used for both internal collaboration and components exposed through their website.
The Microsoft 365 implementation leverages standard Collaboration capabilities including hosted email, document storage and sharing with SharePoint and OneDrive, and real-time collaboration and meetings to support consulting delivery and client communications. Configuration and operational scope align with a 40-person professional services environment, focused on tenant provisioning, user account and license management, role based access controls, and content management workflows to govern how staff and client facing content is created and shared.
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ERP Success Partners CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, ERP Success Partners implemented Oracle NetSuite CRM on their website. ERP Success Partners uses Oracle NetSuite CRM as the firm level CRM to centralize lead capture and client records for sales and professional services functions.
The deployment is embedded in the corporate website to capture inbound leads and route prospects into opportunity and contact management workflows implemented in Oracle NetSuite CRM. Functional capabilities implemented include web-to-lead capture, contact and account management, opportunity pipeline tracking, and task and activity management, configured to align sales and service delivery workflows across the firm in Canada. Governance was set up to centralize client data, standardize handoffs between the sales team and delivery consultants, and enforce administrative controls and role based access appropriate for a 40 person professional services firm.
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Marketing Automation | CRM |
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2019 | 2019 |
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ERP Success Partners IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ERP Success Partners
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Partner & Founder | CXO | Finance | ||||
| Director Lead Generation | Director | Marketing | ||||
| Executive Vice President | VP | Finance |
Apps Being Evaluated by ERP Success Partners Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||