Esoft Systems
Esoft Systems Technographics
Esoft Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Esoft Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Esoft Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Esoft Systems has purchased the following applications: To-Increase Invoice Workflow for AP Automation in 2019, Tidio Live Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Esoft Systems is running and its propensity to invest more and deepen its relationship with To-Increase , Tidio , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Esoft Systems revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Esoft Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Esoft Systems Tech Stack and Enterprise Applications
Esoft Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| To-Increase | Legacy | To-Increase Invoice Workflow | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Esoft Systems implemented To-Increase Invoice Workflow as an AP Automation solution to streamline its finance operations. The deployment centered on centralizing invoice processing and introducing an electronic invoice workflow to support the company finance function.
The implementation configured core AP Automation capabilities, including invoice capture and centralized invoice intake, automated approval routing and workflow orchestration, exception handling and invoice review queues, and system-generated audit trails for invoice approvals. To-Increase Invoice Workflow was positioned to optimize end-to-end accounts payable processes rather than serve as a minimal point solution.
Governance changes accompanied the rollout, with Esoft Systems updating approval policies and routing rules to reflect automated workflows and consolidating invoice ownership within the finance team. CFO Dorthe Højsholt Andersen explicitly prioritized premium quality over a cheaper workflow module, noting the system optimizes the entire finance function even though the organization processes relatively few invoices.
The implementation delivered the outcome described by the CFO, who reported that To-Increase Invoice Workflow pays back through the time saved by not having to perform manual invoice tasks, and that the solution is not overkill for the company’s operational needs.
|
Esoft Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Esoft Systems deployed Tidio Live Chat on its public website to provide real time customer engagement and inbound lead capture. The implementation targets Chatbots and Conversational AI capabilities delivered via an embedded web widget on the esoft.com domain, surfacing automated conversational entry points across marketing and support pages for the Denmark headquartered professional services firm.
Tidio Live Chat configuration emphasizes conversational workflows and live agent handoff, including rule based chat triggers, scripted chatbot flows, canned responses, visitor context capture, and session routing to sales and support functions. Operational coverage centers on customer facing digital channels and support org processes for an 800 employee company, with governance focused on conversational ownership, escalation paths, and standardized response templates to align chatbot behavior with existing client engagement workflows.
|
Esoft Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Esoft Systems implemented Cisco Webex Meetings, deploying Cisco Webex Meetings as its chosen Audio Video and Web Conferencing solution. Esoft Systems is a professional services firm with 800 employees headquartered in Denmark.
The implementation includes an embedded WebEx Panel on the corporate website to surface meeting joins and external client scheduling directly from public pages. Core functional capabilities configured as part of the Cisco Webex Meetings deployment align with standard Audio Video and Web Conferencing workflows, including scheduled meetings, video and audio conferencing, screen sharing, recording, participant controls, and session moderation settings.
Operational coverage targeted client-facing teams and project delivery groups within Esoft Systems, with centralized administration via the Cisco Webex administrative controls for user provisioning and meeting policy enforcement. Governance activity focused on standardizing meeting workflows and access controls, and the web embedding of the WebEx Panel created a direct integration point between the public website and the Cisco Webex Meetings service.
|
 |
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Esoft Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Esoft Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Esoft Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Esoft Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Esoft Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Esoft Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Esoft Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Esoft Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Esoft Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Esoft Systems Technographics
Esoft Systems is a Professional Services organization based in Denmark,
with around 800 employees and annual revenues of $100.0 million.
Esoft Systems operates a diverse technology stack with applications such as
To-Increase Invoice Workflow, Tidio Live Chat and Cisco Webex Meetings,
covering areas like AP Automation, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Esoft Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as To-Increase, Tidio and Cisco Systems.
Esoft Systems recently adopted applications including
Cisco Webex Meetings in 2021, Salesforce Sales Cloud in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Esoft Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Esoft Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Esoft Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.