AI Buyer Insights:

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Essentialist
Location
Calle Can Danus 3, 1,
Palma de Mallorca, 7001,
Spain
Website
https://www.essentialist.com/
Phone
34 667-589-927
Artw industry
Leisure and Hospitality
Employee
Revenue

Essentialist Technographics

Essentialist Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Essentialist and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Essentialist employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Essentialist has purchased the following applications: Front AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, Cloudinary DAM for Digital Asset Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Essentialist is running and its propensity to invest more and deepen its relationship with Front , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Essentialist revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Essentialist intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Essentialist Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Front Legacy Front AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Essentialist deployed Front AI Chatbot to support member-facing customer service for its luxury travel offering. Front AI Chatbot was adopted as part of the Chatbots and Conversational AI stack to automate routine inquiries and accelerate live-chat response handling across Essentialist’s US-focused customer service and travel operations. The implementation centered on AI-powered conversational handling, automated routing rules, templated responses and an approvals workflow to manage sensitive travel requests. Configuration work emphasized conversation triage, canned reply libraries and approval gates, enabling agents to escalate or finalize bookings with consistent messaging and compliance controls. The deployment was provisioned as a centralized support layer within Front that orchestrated member-facing channels and agent workflows, consolidating inbound messages into a shared operational inbox. Operational scope covered customer service and travel coordination teams, with the chatbot handling first-touch interactions and handing off complex cases to human agents. Governance and process changes included formalized routing policies, template ownership and an approvals cadence to govern automated responses and agent escalations. Outcomes cited in the case context include reduced response times to roughly 30 minutes and a customer satisfaction score of 97 percent, demonstrating the Front AI Chatbot implementation’s impact on Essentialist’s member support experience.
Chatbots and Conversational AI AI-Powered Application 2018 2018
Chatbots and Conversational AI AI-Powered Application 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudinary Legacy Cloudinary DAM Digital Asset Management Content Management n/a 2018 2018
Web Content Management Content Management 2026 2026
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2024 2024
Tag Management CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2013 2013
Domain Name System (DNS) IaaS 2016 2016
Domain Name System (DNS) IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Essentialist
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Essentialist Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Essentialist Technographics

Essentialist is a Leisure and Hospitality organization based in Spain, with around 75 employees and annual revenues of $3.0 million.

Essentialist operates a diverse technology stack with applications such as Front AI Chatbot, Microsoft 365 and Cloudinary DAM, covering areas like Chatbots and Conversational AI, Collaboration and Digital Asset Management.

Essentialist has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Front, Microsoft and Cloudinary.

Essentialist recently adopted applications including WordPress in 2026, Campaign Monitor Email Marketing in 2024 and Postman API Platform in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Essentialist’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Essentialist’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Essentialist technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.