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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Etna Comercio de Moveis e Artigos Para Decoracao S/A Tech Stack and Enterprise Applications

Etna Comercio de Moveis e Artigos Para Decoracao S/A ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Linx Legacy Linx Pay Hub Payment Processing ERP n/a 2019 2019
In 2019, Etna Comercio de Moveis e Artigos Para Decoracao S/A implemented Linx Pay Hub. Linx Pay Hub, a Payment Processing solution, was provisioned as the merchant payment gateway in a Projeto Troca de GateWay de pagamento that replaced a WiredCard gateway. Deployment focused on gateway capabilities including payment routing, card tokenization, authorization flows, and settlement orchestration, configured to operate within Etna's existing payment flow. The implementation leveraged automated transaction routing and token lifecycle management modules typical of Payment Processing platforms, and was configured to handle authorization and settlement handoffs to acquirers. Integration effort centered on replacing the gateway endpoints and establishing API connectivity to Etna's checkout channels. Rollout was governed by a centralized cross functional team spanning payments operations, IT, and finance, executing staged cutover, acquirer certification, and test plans to validate authorization and reconciliation sequences. Operational scope covered Etna's merchant payment flows and required updates to reconciliation and dispute handling procedures. No implementation partner is listed, and governance emphasized consolidation of gateway management under Linx Pay Hub.
Etna Comercio de Moveis e Artigos Para Decoracao S/A AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hi Platform Legacy Hi Platform Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Etna Comercio de Moveis e Artigos Para Decoracao S/A deployed Hi Platform Chat on its public website. Hi Platform Chat operates as a web-embedded conversational layer in the Chatbots and Conversational AI category, providing customer-facing dialog for product discovery and routine support. The implementation emphasizes intent-driven conversational flows and scripted knowledge responses to automate frequently asked questions and guide online shoppers through the storefront. The deployment is front-end focused, positioning Hi Platform Chat as the primary digital engagement touchpoint for e-commerce and customer service functions on Etna's site. Operational coverage centers on website visitors and online shoppers to the Brazilian storefront, with platform-level administration used to configure conversation scripts and train intents. Governance is organized around content and conversation management within the Hi Platform Chat environment, including bot training, topic curation, and escalation paths to human agents consistent with Chatbots and Conversational AI operational practices. Hi Platform Chat is configured to support lead capture, automated troubleshooting, and routing to customer service teams for complex inquiries.
Etna Comercio de Moveis e Artigos Para Decoracao S/A Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Etna Comercio de Moveis e Artigos Para Decoracao S/A deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment established a cloud hosted tenant to centralize productivity tools and identity management for the organization. Functional capabilities implemented align with Collaboration use cases and include Exchange Online email, Microsoft Teams for real time collaboration, SharePoint Online document management, OneDrive for business file sync, and Office desktop and web applications. This configuration supports common Collaboration workflows such as group chat, document co authoring, calendaring, and centralized content libraries. The rollout was applied across corporate and store support functions within Etna's Brazil operations, focusing on merchandising, marketing, finance, and customer support to unify communication and document workflows. Administrative governance was enforced through the Microsoft 365 tenant, using role based administrative controls, SharePoint permissions and conditional access patterns to control identity and data access. Their public website references Microsoft 365 in use, indicating the platform is part of the company's visible technology stack. The implementation positions Microsoft 365 as the primary Collaboration application for Etna Comercio de Moveis e Artigos Para Decoracao S/A.
Etna Comercio de Moveis e Artigos Para Decoracao S/A eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Etna Comercio de Moveis e Artigos Para Decoracao S/A CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Marketing Analytics CRM 2014 2014
Etna Comercio de Moveis e Artigos Para Decoracao S/A PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Etna Comercio de Moveis e Artigos Para Decoracao S/A IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Etna Comercio de Moveis e Artigos Para Decoracao S/A

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Etna Comercio de Moveis e Artigos Para Decoracao S/A Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Etna Comercio de Moveis e Artigos Para Decoracao S/A IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Etna Comercio de Moveis e Artigos Para Decoracao S/A digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Etna Comercio de Moveis e Artigos Para Decoracao S/A Technographics
Etna Comercio de Moveis e Artigos Para Decoracao S/A is a Retail organization based in Brazil, with around 900 employees and annual revenues of $40.0 million.
Etna Comercio de Moveis e Artigos Para Decoracao S/A operates a diverse technology stack with applications such as Linx Pay Hub, Hi Platform Chat and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Etna Comercio de Moveis e Artigos Para Decoracao S/A has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Linx, Hi Platform and Microsoft.
Etna Comercio de Moveis e Artigos Para Decoracao S/A recently adopted applications including Hivelocity Hosting in 2021, Azion Edge Platform in 2020 and OVHcloud in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Etna Comercio de Moveis e Artigos Para Decoracao S/A’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Etna Comercio de Moveis e Artigos Para Decoracao S/A’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Etna Comercio de Moveis e Artigos Para Decoracao S/A technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.