Sao Paulo, 04583-110, SP,
Brazil
Etna Comercio de Moveis e Artigos Para Decoracao S/A Technographics
Etna Comercio de Moveis e Artigos Para Decoracao S/A Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Etna Comercio de Moveis e Artigos Para Decoracao S/A and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Etna Comercio de Moveis e Artigos Para Decoracao S/A employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Etna Comercio de Moveis e Artigos Para Decoracao S/A has purchased the following applications: Linx Pay Hub for Payment Processing in 2019, Hi Platform Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Etna Comercio de Moveis e Artigos Para Decoracao S/A is running and its propensity to invest more and deepen its relationship with Linx , Hi Platform , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Etna Comercio de Moveis e Artigos Para Decoracao S/A revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Etna Comercio de Moveis e Artigos Para Decoracao S/A intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Etna Comercio de Moveis e Artigos Para Decoracao S/A Tech Stack and Enterprise Applications
Etna Comercio de Moveis e Artigos Para Decoracao S/A ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Pay Hub | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Etna Comercio de Moveis e Artigos Para Decoracao S/A implemented Linx Pay Hub. Linx Pay Hub, a Payment Processing solution, was provisioned as the merchant payment gateway in a Projeto Troca de GateWay de pagamento that replaced a WiredCard gateway.
Deployment focused on gateway capabilities including payment routing, card tokenization, authorization flows, and settlement orchestration, configured to operate within Etna's existing payment flow. The implementation leveraged automated transaction routing and token lifecycle management modules typical of Payment Processing platforms, and was configured to handle authorization and settlement handoffs to acquirers. Integration effort centered on replacing the gateway endpoints and establishing API connectivity to Etna's checkout channels.
Rollout was governed by a centralized cross functional team spanning payments operations, IT, and finance, executing staged cutover, acquirer certification, and test plans to validate authorization and reconciliation sequences. Operational scope covered Etna's merchant payment flows and required updates to reconciliation and dispute handling procedures. No implementation partner is listed, and governance emphasized consolidation of gateway management under Linx Pay Hub.
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Etna Comercio de Moveis e Artigos Para Decoracao S/A AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hi Platform | Legacy | Hi Platform Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Etna Comercio de Moveis e Artigos Para Decoracao S/A deployed Hi Platform Chat on its public website. Hi Platform Chat operates as a web-embedded conversational layer in the Chatbots and Conversational AI category, providing customer-facing dialog for product discovery and routine support. The implementation emphasizes intent-driven conversational flows and scripted knowledge responses to automate frequently asked questions and guide online shoppers through the storefront. The deployment is front-end focused, positioning Hi Platform Chat as the primary digital engagement touchpoint for e-commerce and customer service functions on Etna's site.
Operational coverage centers on website visitors and online shoppers to the Brazilian storefront, with platform-level administration used to configure conversation scripts and train intents. Governance is organized around content and conversation management within the Hi Platform Chat environment, including bot training, topic curation, and escalation paths to human agents consistent with Chatbots and Conversational AI operational practices. Hi Platform Chat is configured to support lead capture, automated troubleshooting, and routing to customer service teams for complex inquiries.
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Etna Comercio de Moveis e Artigos Para Decoracao S/A Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Etna Comercio de Moveis e Artigos Para Decoracao S/A deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment established a cloud hosted tenant to centralize productivity tools and identity management for the organization. Functional capabilities implemented align with Collaboration use cases and include Exchange Online email, Microsoft Teams for real time collaboration, SharePoint Online document management, OneDrive for business file sync, and Office desktop and web applications. This configuration supports common Collaboration workflows such as group chat, document co authoring, calendaring, and centralized content libraries.
The rollout was applied across corporate and store support functions within Etna's Brazil operations, focusing on merchandising, marketing, finance, and customer support to unify communication and document workflows. Administrative governance was enforced through the Microsoft 365 tenant, using role based administrative controls, SharePoint permissions and conditional access patterns to control identity and data access. Their public website references Microsoft 365 in use, indicating the platform is part of the company's visible technology stack. The implementation positions Microsoft 365 as the primary Collaboration application for Etna Comercio de Moveis e Artigos Para Decoracao S/A.
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Etna Comercio de Moveis e Artigos Para Decoracao S/A eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Etna Comercio de Moveis e Artigos Para Decoracao S/A CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Etna Comercio de Moveis e Artigos Para Decoracao S/A PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Etna Comercio de Moveis e Artigos Para Decoracao S/A IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Etna Comercio de Moveis e Artigos Para Decoracao S/A
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Etna Comercio de Moveis e Artigos Para Decoracao S/A Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||