Johnson City, 37604, TN,
United States
ETSU Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ETSU Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 ETSU Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ETSU Health has purchased the following applications: Altera TouchWorks EHR for Electronic Health Record in 2021, Epic UserWeb for Web Content Management in 2016, Google Tag Manager for Tag Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ETSU Health is running and its propensity to invest more and deepen its relationship with Altera Digital Health , Epic Systems , Modern Campus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ETSU Health revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ETSU Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Altera Digital Health | Legacy | Altera TouchWorks EHR | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, ETSU Health implemented Altera TouchWorks EHR, an Electronic Health Records (EHR) application. The deployment targeted ETSU Health’s clinical and administrative operations within its Johnson City Kingsport Bristol area footprint in the United States, supporting a roughly 250 person organization. The implementation established Altera TouchWorks EHR as the primary platform for clinical documentation and patient scheduling to support clinician workflows.
Configuration of Altera TouchWorks EHR emphasized core Electronic Health Records (EHR) capabilities typical for ambulatory health systems, including clinical documentation, computerized provider order entry, patient scheduling, and e-prescribing workflows. The project applied role based access controls and localized templates developed through workflow analysis by ETSU Health EHR analysts, and included processes for ongoing software troubleshooting and technical support.
Interoperability and integrations were implemented using HL7 messaging and eLink interfaces to exchange clinical data with external laboratory and ancillary services, while Active Directory integration provided centralized authentication and user management. Governance included centralized configuration management and clinician workflow review cycles led by internal EHR analysts, with operational coverage spanning clinical staff and IT support in the Johnson City Kingsport Bristol area. Altera TouchWorks EHR is positioned as ETSU Health’s Electronic Health Records (EHR) platform for clinical documentation, order entry, and interoperability.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic UserWeb | Web Content Management | Content Management | n/a | 2016 | 2016 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2020 | 2020 |
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