Mumbai, 400013,
India
Eureka Forbes Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eureka Forbes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2674 Eureka Forbes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eureka Forbes has purchased the following applications: Iksula for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eureka Forbes is running and its propensity to invest more and deepen its relationship with Iksula or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eureka Forbes revenues, which have grown to $299.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eureka Forbes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Iksula | Legacy | Iksula | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Eureka Forbes engaged Iksula to manage its eCommerce operations in India, assigning Iksula responsibility for the brand's digital commerce and online ordering workflows. This engagement is framed within the eCommerce category and focuses on running customer-facing commerce channels and associated retail processes for the company’s India market.
The implementation of Iksula centers on core eCommerce functional modules, specifically online storefront operations, order management workflows, and payments processing as part of the end-to-end online ordering lifecycle. Configuration work included storefront merchandising and catalog management, checkout and payment orchestration, and order lifecycle orchestration from capture through fulfillment, reflecting standard eCommerce operational capabilities.
Operational coverage for the Iksula deployment spans marketing and digital channels, customer service interactions tied to online orders, and fulfillment coordination with back office operational workflows in India. Governance emphasis is on centralized commerce operations and workflow alignment between merchandising, customer support, and fulfillment teams, with Iksula operating as the platform provider and operator for Eureka Forbes digital commerce activities.
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