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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Eurofiber Nederland Tech Stack and Enterprise Applications

Eurofiber Nederland AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Crisp IM Legacy Crisp Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Eurofiber Nederland implemented Crisp, deploying the Crisp application as a website chat interface. The implementation placed Crisp within the Chatbots and Conversational AI category and focused on embedding a real time chat widget on eurofiber.nl to create a direct conversational channel for site visitors. The deployment supported customer facing functions including support intake and lead capture, with configuration centered on automated responses and session based message handling. The implementation approach reflected a compact operational footprint suitable for a 50 person organization, keeping configuration and administration lightweight. Configuration emphasized typical Crisp capabilities such as chatbot automation rules, canned responses, shared inbox workflows, and agent handover to human operators where needed. Integration scope is limited to website embedding using the Crisp script as the primary integration point, routing inbound visitor messages to front office teams via the Crisp inbox. Governance centered on web channel ownership, response procedures, and content management for bot scripts and canned messages, aligning conversational workflows with customer support and sales functions.
Eurofiber Nederland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Eurofiber Nederland implemented Microsoft 365 to strengthen Collaboration across the organization. The deployment is publicly referenced on the company website as using Microsoft 365 and was configured for a 50 employee firm in the Banking and Financial Services sector. The Microsoft 365 implementation focused on core collaboration capabilities typical of the Collaboration category, including hosted email and calendaring, document collaboration and intranet functionality, real time chat and meetings, and user file synchronization. Configuration work emphasized tenant provisioning, user licensing, mailbox and site configuration, and standard collaboration governance features such as access controls and content sharing policies. Operational coverage extended across corporate functions to support internal communications, knowledge management, and productivity workflows. Governance activities aligned with collaboration best practices, including centralized user provisioning, role based access control, and retention policy configuration to manage information lifecycle within Microsoft 365.
Eurofiber Nederland CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, Eurofiber Nederland implemented Hotjar on its public website as part of its Customer Experience tooling. The Hotjar deployment uses a client side JavaScript snippet to capture session recordings, heatmaps, click and scroll visualization, conversion funnel analytics, and on‑page feedback widgets, aligning with standard Customer Experience capabilities. Operational ownership for Hotjar sits with Eurofiber Nederland’s digital and marketing teams, who use Hotjar to analyze user behavior across the corporate website and to prioritize UX and conversion-related changes. The implementation was embedded on the site level and governed through internal controls for script deployment, data capture settings, and privacy consent management to align with regional data protection expectations.
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2020 2020
Eurofiber Nederland PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Geographic Information System PLM and Engineering 2020 2020
Eurofiber Nederland PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Eurofiber Nederland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Eurofiber Nederland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Eurofiber Nederland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eurofiber Nederland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eurofiber Nederland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Eurofiber Nederland Technographics
Eurofiber Nederland is a Banking and Financial Services organization based in Netherlands, with around 50 employees and annual revenues of $5.0 million.
Eurofiber Nederland operates a diverse technology stack with applications such as Crisp, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Eurofiber Nederland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Crisp IM, Microsoft and Contentsquare.
Eurofiber Nederland recently adopted applications including Google Cloud Platform (GCP) in 2022, Platform.sh in 2021 and Hotjar in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eurofiber Nederland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Eurofiber Nederland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eurofiber Nederland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.