Amsterdam, 1043-BS,
Netherlands
Eurofiber Nederland Technographics
Eurofiber Nederland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eurofiber Nederland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Eurofiber Nederland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eurofiber Nederland has purchased the following applications: Crisp for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eurofiber Nederland is running and its propensity to invest more and deepen its relationship with Crisp IM , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eurofiber Nederland revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eurofiber Nederland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eurofiber Nederland Tech Stack and Enterprise Applications
Eurofiber Nederland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Eurofiber Nederland implemented Crisp, deploying the Crisp application as a website chat interface. The implementation placed Crisp within the Chatbots and Conversational AI category and focused on embedding a real time chat widget on eurofiber.nl to create a direct conversational channel for site visitors. The deployment supported customer facing functions including support intake and lead capture, with configuration centered on automated responses and session based message handling. The implementation approach reflected a compact operational footprint suitable for a 50 person organization, keeping configuration and administration lightweight.
Configuration emphasized typical Crisp capabilities such as chatbot automation rules, canned responses, shared inbox workflows, and agent handover to human operators where needed. Integration scope is limited to website embedding using the Crisp script as the primary integration point, routing inbound visitor messages to front office teams via the Crisp inbox. Governance centered on web channel ownership, response procedures, and content management for bot scripts and canned messages, aligning conversational workflows with customer support and sales functions.
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Eurofiber Nederland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Eurofiber Nederland implemented Microsoft 365 to strengthen Collaboration across the organization. The deployment is publicly referenced on the company website as using Microsoft 365 and was configured for a 50 employee firm in the Banking and Financial Services sector.
The Microsoft 365 implementation focused on core collaboration capabilities typical of the Collaboration category, including hosted email and calendaring, document collaboration and intranet functionality, real time chat and meetings, and user file synchronization. Configuration work emphasized tenant provisioning, user licensing, mailbox and site configuration, and standard collaboration governance features such as access controls and content sharing policies.
Operational coverage extended across corporate functions to support internal communications, knowledge management, and productivity workflows. Governance activities aligned with collaboration best practices, including centralized user provisioning, role based access control, and retention policy configuration to manage information lifecycle within Microsoft 365.
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Eurofiber Nederland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Eurofiber Nederland implemented Hotjar on its public website as part of its Customer Experience tooling. The Hotjar deployment uses a client side JavaScript snippet to capture session recordings, heatmaps, click and scroll visualization, conversion funnel analytics, and on‑page feedback widgets, aligning with standard Customer Experience capabilities.
Operational ownership for Hotjar sits with Eurofiber Nederland’s digital and marketing teams, who use Hotjar to analyze user behavior across the corporate website and to prioritize UX and conversion-related changes. The implementation was embedded on the site level and governed through internal controls for script deployment, data capture settings, and privacy consent management to align with regional data protection expectations.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Eurofiber Nederland PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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Eurofiber Nederland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Eurofiber Nederland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Eurofiber Nederland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eurofiber Nederland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||