Dubai, n/a,
United Arab Emirates
EUROSTAR Group Technographics
EUROSTAR Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EUROSTAR Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 EUROSTAR Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EUROSTAR Group has purchased the following applications: Microsoft 365 for Collaboration in 2021, 3i Infotech ORION Cart for eCommerce in 2016, 3i Infotech ORION CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EUROSTAR Group is running and its propensity to invest more and deepen its relationship with Microsoft , 3i Infotech , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EUROSTAR Group revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EUROSTAR Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EUROSTAR Group Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, EUROSTAR Group deployed Microsoft 365 to standardize Collaboration across its 500-person professional services organization in the United Arab Emirates. The deployment is publicly referenced on the EUROSTAR Group website, and Microsoft 365 is positioned as the primary Collaboration platform for corporate communications and service delivery workflows.
The implementation centers on core Microsoft 365 services, with configuration of Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for Business for user storage, Microsoft Teams for real-time collaboration, and Microsoft 365 Apps for desktop productivity. Tenant-level configuration and identity management are handled through Azure Active Directory to support account provisioning, role-based access, and basic conditional access patterns consistent with Collaboration deployments.
Operational coverage spans corporate functions and professional services teams across the UAE, where Microsoft 365 underpins email, file-sharing, meeting orchestration, and document co-authoring workflows. The Microsoft 365 tenant is used to surface collaboration capabilities externally through corporate web properties, reflecting integration of cloud-based productivity tooling with public-facing communications.
Governance work included establishing centralized tenant administration, administrative role separation, and policy controls for content lifecycle management, using retention labeling and data protection features available within Microsoft 365 Collaboration services. Rollout and adoption were organized to align IT administration with business unit collaboration needs, preserving compliance controls while enabling cross-functional teamwork.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3i Infotech | Legacy | 3i Infotech ORION Cart | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, EUROSTAR Group deployed 3i Infotech ORION Cart to support its eCommerce sales and order management workflows. The implementation established a centralized shopping cart and checkout layer that unified product presentation and purchase flows across the company's commercial channels. Deployment targeted the company's commercial and operations functions and positioned the application as the primary storefront cart and order capture component.
Configuration of 3i Infotech ORION Cart focused on product catalog management, shopping cart session persistence, checkout orchestration, pricing and promotions configuration, and order capture modules, aligning the application to core eCommerce functional workflows. Operational ownership was aligned with merchandising, eCommerce operations and finance teams, and rollout included changes to order management processes and governance to support transaction handling and fulfillment coordination. 3i Infotech ORION Cart operates as EUROSTAR Group eCommerce platform infrastructure to support sales, marketing-driven promotions and order to cash business functions.
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3i Infotech | Legacy | 3i Infotech ORION CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, EUROSTAR Group implemented 3i Infotech ORION CRM, deploying the CRM to support sales, marketing and customer service functions across EUROSTAR Group operations in the United Arab Emirates. The implementation focused on core CRM capabilities, including contact and account management, opportunity and pipeline management, activity tracking, reporting and dashboards, and case management, with configuration for role based access and a centralized customer data repository.
Governance and rollout emphasized standardizing commercial workflows and instituting data governance, with IT and commercial leadership accountable for CRM policies, user provisioning and configuration controls. Operational coverage targeted commercial and client facing departments, using CRM driven workflows to orchestrate lead to order and service case lifecycles, and aligning 3i Infotech ORION CRM, CRM, with EUROSTAR Group professional services business functions.
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EUROSTAR Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by EUROSTAR Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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