AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Eurostar Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Oracle E-Business Suite Oracle Cloud ERP ERP Financial ERP Financial Management n/a 2017 2018
ERP Financial ERP Financial Management 2016 2017
ERP Financial ERP Financial Management 2014 2014
Expense Management ERP Financial Management 2013 2014
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workable Legacy Workable ATS Applicant Tracking System HCM n/a 2014 2014
Core HR HCM 2014 2014
Performance and Goal Management HCM 2018 2018
Workforce Management HCM 2014 2014
Workforce Management HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Language Io Legacy Language IO Natural Language Processing AI-Powered Application n/a 2023 2023
In 2023, Eurostar implemented Language IO to extend multilingual coverage for customer support. Language IO, categorized as Natural Language Processing, was piloted for email and live chat and then fully deployed after the pilot phase. The travel CRM focused deployment integrated Language IO with Salesforce and used the Chrome extension to provide inline assistance for agents handling customer messages. Functional capabilities implemented included multilingual translation workflows and a fine tuned glossary to preserve brand tone and accuracy within email and live chat channels. Operational scope concentrated on UK and Western Europe and addressed shortages of French and Dutch speaking agents by enabling existing support teams to handle those languages more effectively. Business functions impacted included customer support, contact center operations, and CRM driven case handling. Governance work produced the fine tuned glossary and applied it as a control for message consistency during rollout from pilot to full implementation. The deployment produced explicitly stated outcomes of improved response times and decreased incoming calls.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PBX, VoiP and Phone Systems Collaboration 2014 2014
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2013 2013
Personalization and Product Recommendations eCommerce 2011 2011
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2014 2014
Call Center CRM 2017 2017
Customer Analytics CRM 2023 2023
Customer Experience CRM 2013 2013
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2023 2023
Customer Support CRM 2020 2020
Data Management Platform CRM 2016 2016
Interactive Voice Response (IVR) CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Tag Management CRM 2018 2018
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2013 2013
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Transactional Email PaaS 2013 2013
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2021 2021
Single Sign-On (SSO) IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2012 2012
IT Decision Makers and Key Stakeholders at Eurostar
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Eurostar Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Eurostar Technographics

Eurostar is a Transportation organization based in United Kingdom, with around 2100 employees and annual revenues of $1.66 billion.

Eurostar operates a diverse technology stack with applications such as Oracle Cloud ERP, Workable ATS and Language IO, covering areas like ERP Financial, Applicant Tracking System and Natural Language Processing.

Eurostar has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Workable and Language Io.

Eurostar recently adopted applications including Language IO in 2023, Contentsquare Speed Analysis in 2023 and Salesforce Loyalty Management in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Eurostar’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Eurostar’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Eurostar technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.