Eventsforce Solutions
The Aberdeen Ctr,
London, N5 2EA,
United Kingdom
London, N5 2EA,
United Kingdom
n/a
Professional Services
Eventsforce Solutions Technographics
Eventsforce Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eventsforce Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14 Eventsforce Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eventsforce Solutions has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2016, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eventsforce Solutions is running and its propensity to invest more and deepen its relationship with LivePerson , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eventsforce Solutions revenues, which have grown to $29.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eventsforce Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eventsforce Solutions Tech Stack and Enterprise Applications
Eventsforce Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Eventsforce Solutions implemented LivePerson Conversational Cloud on its website, deploying a Chatbots and Conversational AI solution to handle web-based customer interactions for its event management services. Eventsforce Solutions implemented LivePerson Conversational Cloud in 2016 to provide conversational interfaces that support customer service and event registration workflows directly on the public site. The relationship is explicit, Eventsforce Solutions LivePerson Conversational Cloud Chatbots and Conversational AI customer service and event operations.
Configuration work centered on embedding the LivePerson Conversational Cloud web messaging widget into site pages, authoring conversational flows and automated messaging, and configuring intent routing and agent escalation rules. Implementation included conversation management and analytics capabilities typical for Chatbots and Conversational AI, enabling scripted bot responses, fallback to human agents, and transcript capture for operational review. The LivePerson Conversational Cloud application name is used to manage those conversational assets and to maintain ongoing message flow tuning.
Operational coverage is limited to the company website as the integration point, with functional impact on customer support, event operations, and front-line sales engagement. Governance was organized around conversational content ownership and escalation workflows, aligning bot response scripts with agent handoff procedures and monitoring through built-in conversation analytics. No system integrator or implementation partner is listed for this deployment.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Eventsforce Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Eventsforce Solutions implemented Zoom for Audio Video and Web Conferencing. Eventsforce Solutions uses Zoom on their website to surface live meeting and webinar access for customers and prospects, embedding Zoom join flows on public event pages. The deployment emphasizes cloud hosted conferencing capabilities for both scheduled customer events and ad hoc internal meetings.
Implementation focused on standard Zoom functional modules, including audio and video meetings, webinar hosting and participant management, exposed via site embedded join links and event pages. Operational governance is centered on centralized host account administration and event operations workflows that publish meeting access to the corporate site, with access controls managed at the account level. This configuration positions Zoom as the company's Audio Video and Web Conferencing layer for event delivery and meeting collaboration, and the Zoom application name appears across the Eventsforce Solutions website event flows.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2020 | 2020 |
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Eventsforce Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Eventsforce Solutions implemented Hotjar on their website, embedding Hotjar client-side instrumentation to capture user behavior signals. The deployment addressed Customer Experience requirements for the UK professional services firm and was provisioned against the company public web properties.
Configuration centered on site-level JavaScript snippet deployment and Hotjar account setup to enable heatmaps, session recordings, conversion observation and on-page feedback tools, capabilities consistent with Customer Experience platforms. Operational ownership was concentrated in digital and product teams, with governance focused on Hotjar account permissions and browser-side data collection settings, and the implementation functions as a site-level behavioral analytics layer for Eventsforce Solutions.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Lead Generation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Eventsforce Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Eventsforce Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Eventsforce Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eventsforce Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eventsforce Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Eventsforce Solutions Technographics
Eventsforce Solutions is a Professional Services organization based in United Kingdom,
with around 14 employees and annual revenues of $29.9 million.
Eventsforce Solutions operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Zoom and Hotjar,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Customer Experience.
Eventsforce Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Zoom Video Communications and Contentsquare.
Eventsforce Solutions recently adopted applications including
Slack Connect in 2022, Microsoft Oribi Analytics in 2021 and Lead Forensics in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eventsforce Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eventsforce Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eventsforce Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.