Eviivo
2nd Floor, Fora - Dallington Street, 9 Dallington St,
London, EC1V 0LN,
United Kingdom
London, EC1V 0LN,
United Kingdom
44 20 3103-3500
Professional Services
Eviivo Technographics
Eviivo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eviivo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Eviivo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eviivo has purchased the following applications: eviivo Property Manager for Hotel Property Management in 2010, LiveChat for Chatbots and Conversational AI in 2014, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eviivo is running and its propensity to invest more and deepen its relationship with eviivo , LiveChat, Inc. , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eviivo revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eviivo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eviivo Tech Stack and Enterprise Applications
Eviivo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eviivo | Legacy | eviivo Property Manager | Hotel Property Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Eviivo implemented eviivo Property Manager to deliver Hotel Property Management functionality directly through its public website. The deployment hosts the eviivo Property Manager booking engine and administrative interface on the company website, enabling direct online reservations and centralized property configuration. This configuration positions the application as the primary operational layer for booking flows and property administration.
Implementation concentrated on category-aligned modules such as reservation management, availability calendar, rates and inventory controls, guest communications, and reporting to support reservations and operations. eviivo Property Manager integrates with the website booking flow and exposes channel coordination and booking engine capabilities through the site, supporting reservations, operations and customer support workflows. Governance and day to day configuration are handled within the application’s administrative console, which operators use to manage properties and guest interactions.
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Eviivo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Eviivo implemented LiveChat on its website. Eviivo, a United Kingdom professional services firm with approximately 160 employees, deployed LiveChat within the Chatbots and Conversational AI category to enable real-time web customer conversations and front-line lead qualification for its online booking presence.
The implementation uses the LiveChat embedded web widget and the vendor hosted admin console, aligning with typical Chatbots and Conversational AI capabilities such as live agent messaging, pre chat forms, automated chat triggers, canned responses, and chat transcript capture. Configuration appears focused on web front-end instrumentation and agent side routing, with LiveChat providing session handling, visitor context and messaging persistence for follow up.
Operational ownership is centered on customer support and sales workflows on the corporate website, with centralized configuration for agent accounts and role based access in the LiveChat console. Governance and day to day processes emphasize chat assignment, transcript review and integration into support workflows, with monitoring and reporting conducted through the LiveChat administration interface.
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Eviivo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Eviivo implemented Slack Connect as part of its Collaboration tooling to extend real-time communication beyond internal teams. Slack Connect is used on Eviivo’s website to surface external interactions and to link external stakeholders into managed Slack channels, aligning the application to customer engagement and partner collaboration functions.
The Slack Connect deployment emphasized standard Collaboration capabilities, including shared channels for external organizations, threaded real-time messaging, file sharing, and channel-level access controls. Configuration work focused on channel taxonomy, guest access provisioning, and notification routing to ensure web-originated conversations land in the appropriate team channels for response and tracking.
Operational scope covered customer-facing teams and internal operations within Eviivo’s United Kingdom business, using Slack Connect to centralize inbound website conversations alongside internal collaboration. Governance centered on channel naming conventions, role-based access, and moderation workflows to manage external access and maintain information hygiene across Collaboration channels.
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Eviivo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Eviivo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Eviivo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Eviivo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Eviivo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Eviivo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eviivo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eviivo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eviivo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Eviivo Technographics
Eviivo is a Professional Services organization based in United Kingdom,
with around 160 employees and annual revenues of $15.0 million.
Eviivo operates a diverse technology stack with applications such as
eviivo Property Manager, LiveChat and Slack Connect,
covering areas like Hotel Property Management, Chatbots and Conversational AI and Collaboration.
Eviivo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as eviivo, LiveChat, Inc. and Salesforce.
Eviivo recently adopted applications including
Slack Connect in 2022, Microsoft Clarity in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eviivo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eviivo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eviivo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.