Dayton, 45459, OH,
United States
Evoke Technologies Technographics
Evoke Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Evoke Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Evoke Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Evoke Technologies has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, Automattic Jetpack CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Evoke Technologies is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Evoke Technologies revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Evoke Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Evoke Technologies Tech Stack and Enterprise Applications
Evoke Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Evoke Technologies implemented Hubspot Live Chat on its public website. The Hubspot Live Chat deployment places an embedded web chat widget as the frontline touchpoint, aligning the tool with the Chatbots and Conversational AI category and supporting web-based lead capture and visitor engagement for the Professional Services firm.
Hubspot Live Chat is configured to capture visitor context, surface chatflows for qualification, and feed conversations into HubSpot conversation inboxes and contact records, reflecting standard Chatbots and Conversational AI capabilities. Operational ownership is centered in marketing and digital experience teams, with conversational workflows used by sales and service functions to manage inbound prospect and client inquiries. Governance focuses on chatflow configuration, routing rules, message templates, and transcript retention inside the HubSpot account, with analytics surfaced through the HubSpot interface.
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Evoke Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Evoke Technologies implemented Microsoft 365 as its enterprise Collaboration platform. The engagement positioned Microsoft 365 as the primary productivity and collaboration suite for the organization, and the deployment is also referenced on the company website.
The implementation centered on core Microsoft 365 capabilities, including Exchange Online email, SharePoint Online for intranet and document management, Microsoft Teams for chat and meetings, OneDrive for user file synchronization, and the Office desktop applications. The environment was provisioned as a cloud tenant with Azure Active Directory identity and single sign on to support centralized authentication, tenant-level configuration of mailboxes and document libraries, and standard collaboration workflows.
Operational coverage spans internal business functions common to a professional services firm, including delivery teams, sales, HR, and marketing, where Microsoft 365 supports project collaboration, knowledge management, and internal communications. Governance elements implemented at the tenant level included role based administration, information classification and retention controls, and phased end user rollout and adoption activities.
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Evoke Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019 Evoke Technologies implemented Automattic Jetpack CRM on its website, establishing Automattic Jetpack CRM as the company platform for centralized contact management and web lead capture within the CRM category. The implementation was scoped to capture website leads and consolidate contact records to support commercial and client engagement processes across Evoke Technologies.
The deployment focused on classic CRM functional areas, including centralized contact and company records, web form lead capture, basic sales pipeline tracking, segmentation, and email activity logging. Automattic Jetpack CRM was configured to enforce custom fields and contact tags to align customer data with sales and marketing workflows, and to provide reporting and list segmentation for campaign targeting and account management.
Operationally the solution is hosted on the company website and serves as the primary customer interaction layer for sales, marketing, and client services teams. The implementation covers record creation from web touchpoints through ongoing contact lifecycle management, with an emphasis on unifying inbound website activity into the CRM to support cross functional customer engagement.
Governance for the deployment emphasized role based access, standardized data fields, and workflow rules to manage lead routing and contact hygiene. Rollout included administrative configuration and process documentation to align sales and marketing operating procedures with Automattic Jetpack CRM record structures and user permissions.
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CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Evoke Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Evoke Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Evoke Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Senior Business Development Executive | Director | Sales | ||||
| President | CXO | Finance | ||||
| Senior Executive- IT Business Development | Director | IT |
Apps Being Evaluated by Evoke Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||