Forest Hill, 3131, VIC,
Australia
Evolve IT Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Evolve IT Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 Evolve IT Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Evolve IT Australia has purchased the following applications: TaskCall Platform for Incident Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Evolve IT Australia is running and its propensity to invest more and deepen its relationship with TaskCall or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Evolve IT Australia revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Evolve IT Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TaskCall | Legacy | TaskCall Platform | Incident Management | ITSM | n/a | 2024 | 2024 |
In 2024 Evolve IT Australia implemented TaskCall Platform for Incident Management within its managed services operations. Evolve IT Australia is named in third party sample customer lists for TaskCall Platform, implying the platform is used to support IT operations and incident and on call management activities in Australia.
The TaskCall Platform deployment is described in the context of typical Incident Management capability sets, with inferred use of on call scheduling and incident response modules. Implementation is likely to include configuration of alerting and escalation workflows, structured incident lifecycle orchestration and templated response procedures aligned to managed services delivery.
Operational coverage is focused on managed services teams including service desk and network operations, with governance centered on formalizing incident lifecycles, roster and escalation policies and runbook driven response. The implementation narrative positions TaskCall Platform as the operational tool for Incident Management within Evolve IT Australia managed services, and public sources do not disclose integrations or deployment architecture.
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