Evreux, 27004,
France
Evreux Portes de Normandie France Technographics
Evreux Portes de Normandie France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Evreux Portes de Normandie France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Evreux Portes de Normandie France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Evreux Portes de Normandie France has purchased the following applications: Recruitee for Recruiting, Applicant Tracking System in 2025, Orange Flexible Contact Center for Call Center in 2024, Microsoft 365 for Collaboration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Evreux Portes de Normandie France is running and its propensity to invest more and deepen its relationship with Tellent , Orange Business Services , Matomo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Evreux Portes de Normandie France revenues, which have grown to $131.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Evreux Portes de Normandie France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Evreux Portes de Normandie France Tech Stack and Enterprise Applications
Evreux Portes de Normandie France HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tellent | Legacy | Recruitee | Recruiting, Applicant Tracking System | HCM | n/a | 2025 | 2025 |
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Evreux Portes de Normandie France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orange Business Services | Legacy | Orange Flexible Contact Center | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, Evreux Portes de Normandie implemented Orange Flexible Contact Center, a Call Center application, on its public website to consolidate citizen-facing contact channels and streamline municipal inquiry handling. The implementation positions Orange Flexible Contact Center as the primary Call Center platform for web initiated interactions and inbound telephony routed from the municipality site.
The deployment was configured with standard contact center capabilities including automatic call distribution, interactive voice response, agent desktop functionality, and omnichannel routing to handle voice and web interactions. Orange Flexible Contact Center was provisioned to support web callback and click to call workflows originating from the website, and the configuration emphasized queue management, agent presence, and session handoff between web chat and voice.
Integrations focused on the website contact layer and inbound telephony, with Orange Flexible Contact Center linked to the municipal site contact forms and browser based callback triggers to create seamless session initiation. The implementation enabled CTI style agent handling for web initiated calls and consolidated routing for citizen services, municipal information desks, and public inquiries across the site.
Governance and operational rollout were organized around the municipal contact team and IT operations, with phased activation on the website and agent onboarding to the new agent desktop and routing rules. Operational processes were adjusted to use the Call Center platform for first contact resolution routing and escalation workflows, preserving municipal service continuity during cutover to Orange Flexible Contact Center.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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Evreux Portes de Normandie France Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Evreux Portes de Normandie France Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2025 | 2025 |
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Evreux Portes de Normandie France PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2025 | 2025 |
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Evreux Portes de Normandie France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Evreux Portes de Normandie France CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Evreux Portes de Normandie France
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Evreux Portes de Normandie France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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