Sydney, 2000, NSW,
Australia
EVT Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by EVT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 EVT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EVT has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2024, New Relic APM for Application Performance Management in 2024, Myma Digital Multi-Channel Chatbot for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EVT is running and its propensity to invest more and deepen its relationship with Microsoft , New Relic , Myma Digital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EVT revenues, which have grown to $813.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EVT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2024 | 2024 | ||
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2024 | 2024 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Myma Digital | Legacy | Myma Digital Multi-Channel Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 | In 2024 EVT deployed the Myma Digital Multi-Channel Chatbot on its public website, adopting the Myma Digital solution within the Chatbots and Conversational AI category. The deployment targets online guest engagement for EVT's leisure and hospitality portfolio operating in Australia. The Myma Digital Multi-Channel Chatbot was configured to deliver natural language understanding driven conversational flows, self-service FAQ resolution, and scripted booking assistance aligned with reservations workflows. Implementation emphasized channel orchestration to support simultaneous web chat interactions and to provide seamless handoff to human agents when required. Configuration work included building conversational intents, slot capture for booking details, and escalation routing for complex customer service cases. Technically the chatbot runs as a web-hosted widget on EVT's site and is instrumented to collect interaction logs and conversation transcripts for ongoing tuning and knowledge base refinement. Operational scope centers on customer service and reservations teams, with governance protocols for content updates, conversation template approval, and service level monitoring established during rollout. Rollout followed a phased approach across web properties, prioritizing high-traffic pages and iterative improvement based on live interaction data. No third-party system integrations were specified in source notes beyond website deployment, therefore explicit downstream connections such as property management or CRM systems were not reported. Ongoing activity focuses on intent modeling, conversational coverage expansion, and operating the Myma Digital Multi-Channel Chatbot as a front-line engagement layer for EVT's digital guest experience. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Engagement, Customer Loyalty | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce Fraud Protection | eCommerce |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Employee Engagement | HCM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Hotel Property Management | ERP Services and Operations |
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2024 | 2024 |
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Reservation and Booking Management | ERP Services and Operations |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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