Irwin, 15642, PA,
United States
ExOne Technographics
ExOne Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ExOne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 ExOne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ExOne has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017, Hubspot CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ExOne is running and its propensity to invest more and deepen its relationship with Salesforce , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ExOne revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ExOne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ExOne Tech Stack and Enterprise Applications
ExOne ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | ServiceMax | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | Jolt Consulting Group | 2018 | 2018 |
In 2018, ExOne implemented Salesforce Field Service (ex ClickSoftware) for Field Service Management. Jolt Consulting Group led the engagement to deliver a single end-to-end solution built on Salesforce Field Service Lightning functionality.
The implementation covered core Field Service Management modules including case management, work order management, scheduling and dispatch, contract management, and mobility functions for technicians. Configuration emphasized dispatch automation, technician mobile workflows, and work order lifecycle tracking consistent with field service operational workflows.
The project migrated field operations data from ServiceMax to Salesforce Field Service, using Jolt Consulting Group’s proprietary LightningJolt tool to facilitate and minimize the effort of data migration. The deployment unified field service execution with the Salesforce platform to support service operations, dispatch teams, field technicians, and contract administration across ExOne’s service organization.
Jolt Consulting Group imparted domain expertise and best practices during rollout, establishing governance and process changes around scheduling, work order assignment, and mobile usage to enhance day-to-day operations. The engagement resulted in ExOne having a single integrated Field Service Management solution based on Salesforce Field Service Lightning.
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ExOne Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 ExOne deployed Adobe Connect on its website to support customer-facing virtual events and interactive product demonstrations. ExOne implemented Adobe Connect as an Audio Video and Web Conferencing solution to centralize webinar delivery for marketing, sales, and customer support. The deployment focused on embedded meeting rooms accessible from the corporate site for external audiences.
Configuration emphasized persistent meeting rooms, content sharing and recording capabilities consistent with Adobe Connect functionality, enabling scheduled webinars and on-demand session playback. The implementation embedded Adobe Connect meeting rooms within the corporate website experience and standardized virtual event workflows across marketing and sales, aligning platform governance with event scheduling and content moderation processes. Adobe Connect served as the core Audio Video and Web Conferencing application supporting ExOne customer engagement on the website.
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Collaboration | Collaboration |
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2019 | 2019 |
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ExOne CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, ExOne implemented Hubspot CRM on their website. The Hubspot CRM deployment functions as the company level CRM, instrumenting website forms and contact capture to feed marketing and sales pipelines through CRM workflows.
Configuration emphasized core CRM modules including contact and company records, activity timelines, deal pipeline setup, and marketing capture for lead qualification, consistent with CRM functional workflows for lead lifecycle management. The deployment uses a web hosted SaaS model embedded on ExOne's public site for front end lead capture, with operational scope covering sales and marketing teams, and governance focused on centralized contact data, sales process workflows, and marketing to sales handoff.
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ExOne PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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ExOne IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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ExOne CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ExOne
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Field Service Technician | Manager | Operations | ||||
| Global IT Director | Director | IT | ||||
| Chief Customer Officer | CXO | Customer Service |
Apps Being Evaluated by ExOne Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||