Expedia UK
407 Angel Building St.,
London, EC1V 4EX,
United Kingdom
London, EC1V 4EX,
United Kingdom
44 20 7019-2000
Professional Services
Expedia UK Technographics
Expedia UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Expedia UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Expedia UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Expedia UK has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Benefex Cloud8 BEAM at WorkTM for Benefits Administration in 2020, Egencia for Travel Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Expedia UK is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Expedia UK revenues, which have grown to $354.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Expedia UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Expedia UK Tech Stack and Enterprise Applications
Expedia UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Expedia UK implemented Oracle Cloud ERP as its ERP Financial platform, replacing Oracle E-Business Suite. The deployment centralized core financial processes and established Oracle Cloud ERP as the system of record for Financial planning, Accounting, and Order management across the organization.
Oracle Cloud ERP was deployed as a cloud-based architecture configured for modular capability, enabling Expedia UK to add and remove features and storage on demand. The implementation included Enterprise performance management, Risk management, Revenue recognition, and Compliance and governance capabilities, with configuration focused on revenue accounting and statutory reporting workflows.
Operational coverage targeted finance and accounting teams that support Expedia Group operations in more than 75 countries, requiring multi-currency ledgers and country-specific tax configurations. The work standardized order-to-cash and record-to-report workflows across regional finance, tax, and revenue functions and centralized revenue recognition and performance management within the Oracle Cloud ERP environment.
Governance and process changes included customized accounting mappings and control frameworks to handle cross-border tax and currency complexity and to enforce compliance and auditability. Project materials note reduced implementation risk relative to other ERP solutions, and the cloud model was cited for security, scalability, and user-friendly interfaces that support ongoing administration and user adoption.
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Expense Management | ERP |
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2014 | 2015 |
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Expedia UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex Cloud8 BEAM at WorkTM | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Expedia UK deployed Benefex Cloud8 BEAM at WorkTM. The implementation uses Benefex Cloud8 BEAM at WorkTM as a cloud SaaS Benefits Administration platform surfaced on Expedia UK’s public employee portal and internal website for employee access, with Benefex, a Zellis Company, as the vendor.
The configuration centers on standard Benefits Administration capabilities, including employee self service enrollment, benefits configuration and lifecycle management, communications workflow orchestration, and administrative plan configuration via a centralized console. Benefex Cloud8 BEAM at WorkTM is instrumented to present benefit options, manage enrollment windows, and maintain the plan configuration artifacts required by HR and Total Rewards teams.
Operational coverage is scoped to Expedia UK, supporting the company’s HR and Total Rewards functions for approximately 1,500 employees, with access provisioned through the Expedia UK website. Governance is enacted through a central administrative console used by HR for plan setup and staged open enrollment governance, while employee-facing workflows are delivered via the hosted BEAM at WorkTM portal.
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Core HR | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2018 | 2018 |
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Expedia UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Egencia LLC | Legacy | Egencia | Travel Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Expedia UK implemented Egencia as its Travel Management application for the UK & Ireland region, centralizing corporate travel booking, partner lodging optimization, and rate orchestration under a single vendor platform. The deployment tied application-level controls to regional governance by appointing a Finance lead for the UK & Ireland and by engaging senior staff through the Inclusion & Diversity Panel for the same region.
Egencia was configured to support standard Travel Management capabilities including corporate booking workflows, rate and availability management, promotions orchestration, dynamic packaging, mobile booking, and partner reporting. The implementation emphasized revenue management tooling and marketing enablement, leveraging Egencia functionality to support fenced deals, seasonal promotions, and packages together with partner-facing reports and competitive data to inform hotel revenue advice.
Operational integration focused on ensuring hotel partners’ content, rates and availability were consistently optimized on Expedia sites and on connecting partner reporting feeds to Egencia workflows. The platform workstreams incorporated Expedia Partner Central and specialized brand pathways such as Hotwire and Media Solutions to surface merchandising and marketing opportunities, and to enable self-service engagement for hotel partners. Departments impacted included finance, partner management, revenue management, merchandising and marketing across the UK & Ireland region.
Governance and process changes reinforced commercial controls and partner engagement, with explicit guidance to secure additional lodging rates during high demand periods and to approve seasonal deals within management guidelines. Ongoing responsibilities included sustaining partner relationships through high-quality consulting services, delivering market insights and operationalizing revenue management recommendations via Egencia and related Expedia partner tools.
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Expedia UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Expedia UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2015 | 2016 |
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Audio Video and Web Conferencing | Collaboration |
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2015 | 2016 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Expedia UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Expedia UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2017 |
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Call Center | CRM |
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2015 | 2016 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2016 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Expedia UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Expedia UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Expedia UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Expedia UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Expedia UK Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Expedia UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director - Global Employment Law | Director | HR | |
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International Tax Director | Director | Finance | |
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Director, Customer Experience | Director | Customer Service | |
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Director, Global Customer Engagement | Director | Customer Service | |
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Director, Customer Engagement Performance & Insight | Director | Customer Service | |
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Call-Centre Director | Director | Finance | |
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Director Customer Operations | Director | Customer Service | |
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Vice President - People Partner | VP | HR | |
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Senior Vice President - Global Talent Acquisition | VP | HR | |
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Director, Global Talent Acquisition | Director | HR | |
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Global Head of Operations, Talent Acquisition | Director | HR | |
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Director Of Technology | Director | IT | |
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Senior Manager, Accounting & Financial Reporting | Manager | Finance | |
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Lead FP&A Director (Acting) - Expedia for Business | Director | Finance | |
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Vice President Information Technology | VP | IT | |
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Finance Manager - Cross Channels | Manager | Finance | |
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Apps Being Evaluated by Expedia UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Expedia UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Expedia UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Expedia UK Technographics
Expedia UK is a Professional Services organization based in United Kingdom,
with around 1500 employees and annual revenues of $354.0 million.
Expedia UK operates a diverse technology stack with applications such as
Oracle Cloud ERP, Benefex Cloud8 BEAM at WorkTM and Egencia,
covering areas like ERP Financial, Benefits Administration and Travel Management.
Expedia UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Benefex, a Zellis Company and Egencia LLC.
Expedia UK recently adopted applications including
Commanders Act CDP in 2022, Adobe Audience Manager in 2022 and OpenX OpenAudience in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Expedia UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Expedia UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Expedia UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.