London, SE1 2LH,
United Kingdom
Expert Agent Technographics
Expert Agent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Expert Agent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Expert Agent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Expert Agent has purchased the following applications: Expert Agent Touch for Agency Management in 2020, Zoom for Audio Video and Web Conferencing in 2021, Wistia for Marketing Analytics, Sales Analytics, Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Expert Agent is running and its propensity to invest more and deepen its relationship with Websky , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Expert Agent revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Expert Agent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Expert Agent Tech Stack and Enterprise Applications
Expert Agent ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Websky | Legacy | Expert Agent Touch | Agency Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Expert Agent implemented Expert Agent Touch on its public website to provide Agency Management functionality for its 20 employee professional services firm in the United Kingdom. The deployment centers on the Expert Agent Touch application as the primary web based interface customers interact with, positioning Expert Agent Touch to unify online listing publication and lead capture with internal client record access.
Configuration emphasizes Agency Management capabilities common to the category, including online listings management, contact and client record handling, diary and task orchestration, and document template support to streamline front office workflows. Expert Agent Touch is used to expose property and service data on the company website, enabling lead forms and listing pages to feed into internal CRM records and task queues for follow up.
Operational coverage is focused on front office and client service functions, with role based access and administrator controls sized to a 20 person organization. Governance centers on centralized administration of user roles, content publishing workflows and data access rules to maintain consistency between the website presentation layer and internal Agency Management records.
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Expert Agent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Expert Agent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wistia | Legacy | Wistia | Marketing Analytics, Sales Analytics, Customer Support | CRM | n/a | 2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2024 | 2024 |
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Expert Agent ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Expert Agent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Expert Agent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Expert Agent Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||