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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Extra Space Self Storage Tech Stack and Enterprise Applications

Extra Space Self Storage CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contivio Legacy Contivio Call Center CRM n/a 2011 2011
In 2011, Extra Space Self Storage implemented Contivio as a Call Center solution to integrate telephony with CRM for its Singapore operations. Contivio was integrated with SugarCRM to enable real time screen pops and immediate access to customer profiles at the agent desktop, accelerating call handling workflows. The deployment concentrated on CRM integrated contact center operations, configuring agent desktop screen pop functionality, inbound call handling workflows, and CRM synchronized customer context. Customized reporting and international capability configuration were included to provide supervisory visibility and support cross border operational readiness. Operational scope targeted contact center and customer service teams across Extra Space Self Storage in Singapore, with Contivio Call Center delivering faster access to customer profiles. The implementation explicitly reduced call handling times and improved daily productivity, and it delivered customized reporting and international capabilities as noted outcomes.

IT Decision Makers and Key Stakeholders at Extra Space Self Storage

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Extra Space Self Storage Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Extra Space Self Storage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Extra Space Self Storage digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Extra Space Self Storage Technographics
Extra Space Self Storage is a Professional Services organization based in Singapore, with around 10 employees and annual revenues of $2.0 million.
Extra Space Self Storage operates a diverse technology stack with applications such as Contivio, covering areas like Call Center.
Extra Space Self Storage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Contivio.
Extra Space Self Storage recently adopted applications including Contivio in 2011, highlighting its ongoing modernization strategy.
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Our research team continuously updates Extra Space Self Storage’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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