Facelift Cloud
Gerhofstrasse 19,
Hamburg, 20354,
Germany
Hamburg, 20354,
Germany
49 40 2286 849 0
Professional Services
Facelift Cloud Technographics
Facelift Cloud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Facelift Cloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Facelift Cloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Facelift Cloud has purchased the following applications: JustOn for Case Management in 2013, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Facelift Cloud is running and its propensity to invest more and deepen its relationship with JustOn , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Facelift Cloud revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Facelift Cloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Facelift Cloud Tech Stack and Enterprise Applications
Facelift Cloud ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JustOn | Legacy | JustOn | Case Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Facelift Cloud implemented JustOn Billing & Invoice Management PRO Edition in Salesforce to automate billing for a mixed subscription and time and material project model. The deployment used JustOn as a Case Management application to centralize finance and CRM billing processes for the company in Germany.
The implementation configured combined invoice creation that consolidated timesheet entries and subscription charges into single customer invoices, and enabled automated dunning workflows to manage receivables. Core functional capabilities implemented included invoice consolidation from project timesheets, subscription billing orchestration, and billing automation provided by the PRO Edition.
The solution was embedded in Salesforce to consume CRM subscription records and timesheet inputs and to drive billing events from the Salesforce data model, aligning finance and CRM transactions in a single operational stack. Operational coverage focused on finance and CRM functions responsible for customer billing and accounts receivable in Germany.
Rollout began in 2013 and included workflow standardization and automation of billing processes to reduce manual invoicing overhead. Outcomes reported from the deployment included faster and more accurate billing, automated dunning, and a maintained near constant headcount despite rising invoice volumes, reflecting gains in operational efficiency and process control.
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Facelift Cloud AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Facelift Cloud implemented Hubspot Live Chat on its public website to provide real-time visitor engagement. The deployment is classified under Chatbots and Conversational AI and is delivered as a website-embedded chat widget managed through the HubSpot platform, capturing session context and preserving conversation threads for follow up.
Hubspot Live Chat was configured with conversational workflows including automated welcome messages, contact capture during chats, live agent handoff and centralized conversation inboxing, with transcripts appended to contact records in the HubSpot environment. Operational ownership is concentrated in marketing and sales for lead qualification and customer inquiry handling, while support leverages the shared inbox for triage, and routing rules and inbox assignment were established to align chat traffic with those business functions.
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Facelift Cloud Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Facelift Cloud adopted Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the company website and was provisioned to support a 250 employee professional services organization, establishing a centralized cloud tenant for core collaboration services.
Microsoft 365 at Facelift Cloud incorporates standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for Business for personal file sync, and the Office productivity apps for document authoring and coauthoring. Configuration emphasis included mailbox provisioning, SharePoint site topology, Teams channel structuring, OneDrive storage policies, and settings to enable real time coauthoring and file version control. The Microsoft 365 implementation aligns platform capabilities with collaboration workflows to support coordinated internal communications and document centric teamwork.
Governance centers on centralized tenant administration and role based access controls to manage licensing and permissions, together with retention and compliance policy settings appropriate to a professional services firm. Operational coverage spans core business functions such as internal communications, client delivery collaboration, and knowledge management across Facelift Cloud. Public traces on the website serve as the primary indicator of Microsoft 365 usage for this deployment.
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Collaboration | Collaboration |
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2020 | 2020 |
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Facelift Cloud Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Facelift Cloud CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Facelift Cloud ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Facelift Cloud TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Facelift Cloud IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Facelift Cloud
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Facelift Cloud Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Facelift Cloud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Facelift Cloud digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Facelift Cloud Technographics
Facelift Cloud is a Professional Services organization based in Germany,
with around 200 employees and annual revenues of $28.0 million.
Facelift Cloud operates a diverse technology stack with applications such as
JustOn, Hubspot Live Chat and Microsoft 365,
covering areas like Case Management, Chatbots and Conversational AI and Collaboration.
Facelift Cloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JustOn, HubSpot and Microsoft.
Facelift Cloud recently adopted applications including
Atlassian Jira Service Desk in 2022, HubSpot CMS in 2021 and Twilio Segment in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Facelift Cloud’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Facelift Cloud’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Facelift Cloud technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.