Pittsburgh, 15220, PA,
United States
Factual Data Technographics
Factual Data Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Factual Data and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Factual Data employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Factual Data has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Experian Employment Insight for BackGround Screening in 2000, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Factual Data is running and its propensity to invest more and deepen its relationship with Oracle , Experian , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Factual Data revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Factual Data intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Factual Data Tech Stack and Enterprise Applications
Factual Data ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Factual Data implemented Oracle Cloud ERP, deploying Oracle ERP Cloud R13 Financials, SCM, PTP, and RTR as a consolidated ERP Financial initiative for the organization. The implementation centered on Oracle Cloud ERP modules to address core accounting, procure-to-pay workflows, record-to-report processes, and supply chain management within a single cloud-native suite.
The deployment used Oracle ERP Cloud R13 configuration patterns typical for ERP Financial projects, including ledger structures, configurable subledgers, procurement catalogs, supplier invoicing, and period close orchestration. Functional configuration emphasized PTP automation, RTR reconciliation and reporting workflows, and SCM master data alignment to support transaction flow across finance and operations. Oracle Cloud ERP served as the primary application layer, with module-to-module orchestration inside the suite to minimize custom integration needs.
Operational scope covered finance, accounts payable, accounts receivable, procurement, and supply chain functions across Factual Data, with role-based access and centralized financial controls to standardize processes. Governance focused on configuration management, chart of accounts rationalization, and standardized month-end and procure-to-pay procedures to enforce consistent accounting and procurement practices. The implementation positioned Oracle Cloud ERP as the authoritative ERP Financial platform for Factual Data.
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Factual Data HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Experian | Legacy | Experian Employment Insight | BackGround Screening | HCM | n/a | 2000 | 2000 |
In 2000, Factual Data entered an Experian affiliate services agreement effective April 28, 2000 that explicitly lists Experian Employment Insight among the data and services the affiliate may access to support its offerings. Experian Employment Insight appears in the contract as a designated data source for BackGround Screening and related verification processes.
The engagement documents Experian Employment Insight supplying employment verification and credit verification data into HR and background-screening workflows, and into credit-reporting workflows in the United States. Functional usage focuses on employment verification and credit attribute provisioning to support applicant screening, identity confirmation, and credit reporting business functions.
Operational coverage is the United States, with primary business functions impacted including human resources, background-screening operations, and credit reporting. Governance and access are contractually defined under the affiliate services agreement effective April 28, 2000, which establishes permitted use cases and data sharing arrangements between Factual Data and Experian affiliates.
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Factual Data AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Factual Data implemented Rocket.chat to deliver Chatbots and Conversational AI on its public website. The deployment positioned Rocket.chat as the companys customer facing conversational layer for inbound support and sales engagement, embedding a web chat interface to capture browser sessions and user queries.
The Rocket.chat implementation leverages a web embedded chat widget and conversational UI components to support real time messaging, automated bot responses, and channel management, reflecting standard capabilities of the Chatbots and Conversational AI category. Operational scope is the company website, with the solution servicing customer support and customer engagement workflows and providing a front end conversational interface to site visitors.
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Factual Data Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Factual Data Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Factual Data CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Factual Data IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Factual Data CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Factual Data
Apps Being Evaluated by Factual Data Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||