FICO
5 West Mendenhall, Suites 105 & 201,
Bozeman, 59715, MT,
United States
Bozeman, 59715, MT,
United States
1 406-982-7276
Professional Services
FICO Technographics
FICO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FICO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3811 FICO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FICO has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Workday HCM for Core HR in 2016, ResNexus Booking for Reservation and Booking Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FICO is running and its propensity to invest more and deepen its relationship with Oracle , Fiserv , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FICO revenues, which have grown to $1.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FICO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FICO Tech Stack and Enterprise Applications
FICO ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Fair Isaac Corporation implemented Oracle E-Business Suite as its core ERP Financial application. The deployment positioned Oracle E-Business Suite to centralize financial management across the company, and the program included a documented upgrade path from Oracle eBusiness Suite 11i to R12.
The implementation emphasized standard ERP Financial capabilities, including configuration of general ledger, accounts payable, accounts receivable, fixed asset accounting, and consolidated financial reporting. Oracle E-Business Suite was aligned with adjacent enterprise systems, with the Business Applications team responsible for integration design and support.
Integrations were explicitly scoped to connect Oracle E-Business Suite with existing enterprise and SaaS applications, including Salesforce.com SalesCloud and ServiceCloud for sales and service workflows, Tenrox for professional services automation, and Hyperion for financial reporting and consolidation. The work included enterprise application architecture and interface orchestration to support finance, professional services, sales, and service functions.
Governance and rollout were managed by FICOs Business Applications and Enterprise Applications team, led by a Sr. Manager Business Applications role that oversaw vendor negotiations, consultant management, project and program management, and HCM vendor evaluations. Implementation activities concentrated on configuration, upgrade execution, integrations, and operational ownership by the centralized Business Applications team.
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Expense Management | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2015 | 2015 |
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FICO HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Fair Isaac Corporation implemented Workday HCM. The project targeted Core HR and deployed Workday HCM alongside Performance Management, Compensation, and Recruiting modules to centralize HR, talent and recruiting functions.
The implementation configured Workday HCM as the system of record for employee data and organizational structures, with configuration work focused on workforce lifecycle, position and job profiles, and security domains. Performance Management was instrumented for goal setting and review cycles, Compensation was configured for salary and merit planning workflows, and Recruiting was provisioned to support applicant tracking and offer management.
Deployment followed a cloud SaaS model consistent with Workday HCM, aligning the application to HR operational workflows and talent acquisition processes. Integrations are not specified in source materials, the implementation narrative centers on establishing Workday HCM and adjoining talent modules as the primary operational systems for HR and recruiting teams.
Project governance was driven by a named project manager who led cross functional coordination, configuration governance, and staged process rollout with HR process owners. Change management, role based access controls, and training were part of the implementation approach to operationalize Workday HCM across affected HR and talent management business functions.
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Core HR | HCM |
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2011 | 2011 |
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Learning and Development | HCM |
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2015 | 2018 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Performance and Goal Management, Employee Engagement | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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FICO ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Fair Isaac Corporation deployed ResNexus Booking as its Reservation and Booking Management solution on the company public website. ResNexus Booking is embedded to present online reservation flows and capture bookings directly through site hosted booking pages.
The implementation focuses on an online booking engine and an embedded booking widget, supporting availability calendars, reservation creation, customer self service and reservation lifecycle management. Configuration covers rate and inventory controls, booking rules, confirmation and notification workflows, and payment capture capabilities that are standard for Reservation and Booking Management platforms.
Operationally the ResNexus Booking deployment is positioned on FICO web properties to support customer facing reservation workflows and to centralize booking data for operations, customer support and marketing teams. Governance and process control are exercised through web content workflows and reservation policy management to control availability, booking rules and customer communications.
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FICO AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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FICO Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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FICO Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2023 | 2024 |
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FICO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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FICO Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2020 | 2020 |
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FICO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2009 | 2009 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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FICO ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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FICO PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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API Management | PaaS |
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2021 | 2022 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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FICO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2012 | 2012 |
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Database Management | IaaS |
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2019 | 2019 |
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FICO CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FICO
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by FICO Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FICO IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FICO digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD FICO Technographics
FICO is a Professional Services organization based in United States,
with around 3811 employees and annual revenues of $1.99 billion.
FICO operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and ResNexus Booking,
covering areas like ERP Financial, Core HR and Reservation and Booking Management.
FICO has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and ResNexus.
FICO recently adopted applications including
ResNexus Booking in 2023, Hyperledger Fabric in 2023 and Bubble Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FICO’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FICO’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FICO technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.