Toronto, M5J 2N7, ON,
Canada
Fairfax Financial Technographics
Fairfax Financial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fairfax Financial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 47040 Fairfax Financial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fairfax Financial has purchased the following applications: Microsoft 365 for Collaboration in 2016, Oracle Advertising (ex Oracle Data Cloud) for Customer Experience in 2015, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fairfax Financial is running and its propensity to invest more and deepen its relationship with Microsoft , Cvent , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fairfax Financial revenues, which have grown to $26.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fairfax Financial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fairfax Financial Tech Stack and Enterprise Applications
Fairfax Financial Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Fairfax Financial implemented Microsoft 365 as its Collaboration platform. The deployment centralized cloud-hosted productivity and collaboration services, leveraging Microsoft 365 capabilities such as Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, OneDrive for Business for file synchronization, Microsoft Teams for chat and meetings, and the web and desktop Office applications. Public site references indicate Microsoft 365 is surfaced in corporate touchpoints and external integrations with public-facing content.
The Microsoft 365 implementation delivers core collaboration and content services to support internal productivity, document management, and real-time communication across corporate functions. Administration is organized around tenant-level management, role based access, and platform policy controls that align with standard Collaboration governance, with centralized provisioning and compliance configuration typical of enterprise Microsoft 365 deployments. Microsoft 365 functions as the primary Collaboration application for Fairfax Financial, underpinning internal collaboration workflows and external engagement where surfaced on the corporate website.
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Event Management | Collaboration |
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2021 | 2021 |
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Fairfax Financial CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Advertising (ex Oracle Data Cloud) | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, Fairfax Financial implemented Oracle Advertising (ex Oracle Data Cloud) on its corporate website. The Oracle Advertising (ex Oracle Data Cloud) deployment is part of Fairfax Financial's Customer Experience tooling for digital audience management and advertising measurement.
The implementation focused on site level instrumentation, deploying advertising tags and audience pixels to capture visitor signals and enable audience segmentation, targeting and measurement workflows. Configuration leveraged Oracle Advertising capabilities for data onboarding, audience activation and segment configuration to support programmatic advertising and measurement use cases.
Operational ownership was placed with marketing and digital channels, with governance emphasizing tag management, consent and privacy controls to align advertising data capture with corporate policies. The deployment was scoped to Fairfax Financial's public website and integrated into the company web advertising and measurement stack to support marketing and customer engagement functions.
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Fairfax Financial ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
In 2016 Fairfax Financial implemented New Relic APM to instrument its public website. The deployment uses New Relic APM within an Application Performance Management posture to capture server-side metrics, transaction traces, error analytics, and response-time visibility for the web application. Instrumentation was applied at the website application layer to provide real-time dashboards and alerting to operations teams.
Configuration emphasized APM functional modules including application monitoring, transaction tracing, error reporting, performance dashboards, and alert-based notifications, supporting web operations and site reliability workflows. Operational scope is the public website and associated application stack, with monitoring data surfaced to operations and engineering for incident triage and performance tuning. Governance was organized around operational ownership of monitoring artifacts and dashboard-driven alert thresholds to operationalize application performance management.
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Fairfax Financial TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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Fairfax Financial IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Fairfax Financial CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fairfax Financial
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Fairfax Financial Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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