Lewes, BN7 2NZ,
United Kingdom
Falcon Coffees Technographics
Falcon Coffees Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Falcon Coffees and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Falcon Coffees employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Falcon Coffees has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, WooCommerce for eCommerce in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Falcon Coffees is running and its propensity to invest more and deepen its relationship with Oracle , Automattic , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Falcon Coffees revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Falcon Coffees intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Falcon Coffees Tech Stack and Enterprise Applications
Falcon Coffees ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Falcon Coffees implemented Oracle NetSuite ERP to centralize its ERP Financial operations for the UK-based communications firm. The Oracle NetSuite ERP deployment was provisioned as a cloud SaaS instance sized for a 20-employee organization, focused on consolidating core financial workflows within a single tenant instance to support finance and accounting functions.
The implementation emphasized standard ERP Financial capabilities, including general ledger configuration, accounts payable and receivable processing, invoicing and billing, bank reconciliation, tax handling, and financial reporting. Configuration work included a unified chart of accounts, period close workflows, role-based access controls and segregation of duties rules to support governance and month-end discipline. Operational coverage centered on the centralized finance team, with configuration geared toward routine accounting, cash management and statutory reporting for the business.
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Falcon Coffees eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Falcon Coffees implemented WooCommerce on its website to operate its eCommerce storefront. The WooCommerce application centrally manages online product listings, shopping cart and checkout workflows, and captures orders for the United Kingdom based specialty coffee retailer. Deployment is web-hosted and scaled for a 20 person organization, consolidating online sales, catalog publishing, and customer order processing into a single application footprint.
Implementation leverages core WooCommerce modules for product catalog management, inventory visibility, pricing and tax configuration, shopping cart and checkout orchestration, and order management. Operational coverage primarily impacts sales and fulfillment functions, with site administrators responsible for catalog updates, order processing, and storefront merchandising through the WooCommerce admin interface. Governance is enforced through role based site administration and content publishing workflows that align online order handling with Falcon Coffees operational processes.
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Falcon Coffees CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
Falcon Coffees implemented Hotjar in 2020 to instrument its public website for Customer Experience insights for marketing and ecommerce teams. The deployment targeted the company website falconcoffees.com, embedding the Hotjar tracking snippet to collect session-level behavioral data and on-page feedback signals across visitor journeys.
The Hotjar deployment leveraged typical Customer Experience capabilities, including session recordings, heatmaps, conversion funnel analysis, and on-page feedback polls and surveys, to surface qualitative and quantitative user behavior. Configuration emphasized URL and event targeting aligned to ecommerce flows, with marketing and web operations governing capture scope, feedback routing, and ongoing configuration, while product and customer support teams used Hotjar recordings and survey responses to contextualize user issues and prioritize UX and content adjustments.
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Falcon Coffees IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
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Falcon Coffees CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Falcon Coffees
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Executive Officer | CXO | Finance | ||||
| Chief Operating Officer | CXO | Finance | ||||
| Chief Financial Officer | CXO | Finance |
Apps Being Evaluated by Falcon Coffees Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||