AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Falcon Coffees Tech Stack and Enterprise Applications

Falcon Coffees ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2015 2015
In 2015, Falcon Coffees implemented Oracle NetSuite ERP to centralize its ERP Financial operations for the UK-based communications firm. The Oracle NetSuite ERP deployment was provisioned as a cloud SaaS instance sized for a 20-employee organization, focused on consolidating core financial workflows within a single tenant instance to support finance and accounting functions. The implementation emphasized standard ERP Financial capabilities, including general ledger configuration, accounts payable and receivable processing, invoicing and billing, bank reconciliation, tax handling, and financial reporting. Configuration work included a unified chart of accounts, period close workflows, role-based access controls and segregation of duties rules to support governance and month-end discipline. Operational coverage centered on the centralized finance team, with configuration geared toward routine accounting, cash management and statutory reporting for the business.
Falcon Coffees eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2020 2020
In 2020, Falcon Coffees implemented WooCommerce on its website to operate its eCommerce storefront. The WooCommerce application centrally manages online product listings, shopping cart and checkout workflows, and captures orders for the United Kingdom based specialty coffee retailer. Deployment is web-hosted and scaled for a 20 person organization, consolidating online sales, catalog publishing, and customer order processing into a single application footprint. Implementation leverages core WooCommerce modules for product catalog management, inventory visibility, pricing and tax configuration, shopping cart and checkout orchestration, and order management. Operational coverage primarily impacts sales and fulfillment functions, with site administrators responsible for catalog updates, order processing, and storefront merchandising through the WooCommerce admin interface. Governance is enforced through role based site administration and content publishing workflows that align online order handling with Falcon Coffees operational processes.
Falcon Coffees CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
Falcon Coffees implemented Hotjar in 2020 to instrument its public website for Customer Experience insights for marketing and ecommerce teams. The deployment targeted the company website falconcoffees.com, embedding the Hotjar tracking snippet to collect session-level behavioral data and on-page feedback signals across visitor journeys. The Hotjar deployment leveraged typical Customer Experience capabilities, including session recordings, heatmaps, conversion funnel analysis, and on-page feedback polls and surveys, to surface qualitative and quantitative user behavior. Configuration emphasized URL and event targeting aligned to ecommerce flows, with marketing and web operations governing capture scope, feedback routing, and ongoing configuration, while product and customer support teams used Hotjar recordings and survey responses to contextualize user issues and prioritize UX and content adjustments.
Falcon Coffees IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Falcon Coffees CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Falcon Coffees

First Name Last Name Title Function Department Email Phone
Chief Executive Officer CXO Finance
Chief Operating Officer CXO Finance
Chief Financial Officer CXO Finance

Apps Being Evaluated by Falcon Coffees Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Falcon Coffees IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Falcon Coffees digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Falcon Coffees Technographics
Falcon Coffees is a Communications organization based in United Kingdom, with around 20 employees and annual revenues of $3.0 million.
Falcon Coffees operates a diverse technology stack with applications such as Oracle NetSuite ERP, WooCommerce and Hotjar, covering areas like ERP Financial, eCommerce and Customer Experience.
Falcon Coffees has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Automattic and Contentsquare.
Falcon Coffees recently adopted applications including WooCommerce in 2020, Hotjar in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Falcon Coffees’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Falcon Coffees’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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