Cornwall, TR11 4RH,
United Kingdom
Falmouth University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Falmouth University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 443 Falmouth University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Falmouth University has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Falmouth University is running and its propensity to invest more and deepen its relationship with Eploy , Instructure , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Falmouth University revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Falmouth University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2021 | 2021 |
In 2021, Falmouth University deployed Eploy Applicant Tracking System on its website. The Eploy Applicant Tracking System functions as the institution's Applicant Tracking System,Candidate Relationship Management platform to centralize recruitment and candidate engagement across academic and professional hiring. Deployment is implemented via the university careers site, providing direct web capture of applications and public vacancy publishing from https://www.falmouth.ac.uk/.
Configuration emphasizes standard ATS and CRM capabilities, including vacancy posting and management, online application capture, candidate screening workflows, interview scheduling, and candidate communications automation. Operational ownership sits with HR and talent acquisition teams, with hiring managers and administrative staff using Eploy Applicant Tracking System to manage requisition approvals, candidate pipelines, and consolidated applicant records. Governance focuses on role based access and approval routing for vacancies, while the primary technical integration point is the public website careers interface as noted in the implementation context.
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2013 | 2013 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Falmouth University implemented Hubspot Live Chat on its public website. The deployment is a web channel implementation of Chatbots and Conversational AI intended to handle inbound student and prospective student inquiries and to provide a front-line conversational interface for marketing and admissions touchpoints.
The implementation was configured as an embedded site chat widget delivering real-time messaging, automated greeting messages, and escalation paths to human agents. Configuration emphasized conversational routing and scripted responses to align with student services, admissions, and digital communications workflows, with content and message rules managed through the university web team. Hubspot Live Chat was instrumented as the primary conversational entry point on site, and operational governance focused on template management, routing rules, and handover processes to campus service teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Falmouth University implemented Microsoft 365 to provide enterprise Collaboration capabilities across academic, administrative, and student services. The implementation is visible on the Falmouth University public website, where Microsoft 365 services are surfaced as part of the university digital estate.
The Microsoft 365 deployment emphasizes core Collaboration modules typical for the category, including cloud email, document libraries, team collaboration spaces, and personal cloud storage. Configuration work focused on SharePoint Online style content repositories and OneDrive style user storage, coupled with team collaboration and meetings functionality to support curriculum delivery and staff collaboration. Identity and access management functions were aligned with the Microsoft 365 tenant to support single sign on and role based access for faculty, staff, and student cohorts.
Operational governance was organized around tenant level policy controls, information architecture for institutional content, and campus wide user provisioning processes. The rollout covered both academic departments and central administration, with configuration patterns that wire collaboration sites into departmental workflows and public website touch points. Microsoft 365 is positioned as the university Collaboration platform, with governance and content lifecycle controls applied at the tenant and site level to manage access and information stewardship.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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