Monroeville, 15146, PA,
United States
Family Behavioral Resources Technographics
Family Behavioral Resources Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Family Behavioral Resources and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Family Behavioral Resources employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Family Behavioral Resources has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, ADP Vantage HCM for Core HR in 2013, Wufoo Forms for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Family Behavioral Resources is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Wufoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Family Behavioral Resources revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Family Behavioral Resources intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Family Behavioral Resources Tech Stack and Enterprise Applications
Family Behavioral Resources ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Family Behavioral Resources migrated from Intuit Quickbooks Enterprise to Oracle NetSuite ERP to consolidate its accounting operations on an ERP Financial platform. The implementation aimed to centralize transactional finance workflows for a 1,400 employee behavioral health organization, aligning vendor payment processing and month end close in a single system.
Oracle NetSuite ERP was configured to support core financial modules including accounts payable, general ledger, fixed assets accounting, cash management, and budgeting. Day to day operational activities documented during and after the deployment included coding and entering A/P invoices, processing vendor payments at completion of check runs, preparing and entering quarterly local sales tax vouchers, generating and distributing annual vendor 1099s, and maintaining vendor W-9 records within the financial record set.
Operational coverage extended across corporate finance and individual office expense consolidation, with month end bank reconciliations, daily cash reporting, and monitoring of outstanding check balances. The finance team generated and posted recurring and ad hoc journal entries for month and year end reconciliation tasks, including expense accruals, A/P accruals, payroll accruals, and equipment depreciation, and performed monthly reviews of credit card statements for coding accuracy.
Governance and workflow changes focused on centralizing A/P coding and payment controls, standardizing vendor tax documentation and 1099 processes, and formalizing the monthly close sequence through journal entry and reconciliation workflows. The Oracle NetSuite ERP deployment also supported budget preparation and ongoing revenue tracking to budget, enabling structured expense tracking by vendor, auditing fee oversight, and lease expense management across the organization.
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Family Behavioral Resources HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Vantage HCM | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, Family Behavioral Resources implemented ADP Vantage HCM. The ADP Vantage HCM implementation served as the Core HR platform to centralize payroll and HR administrative workflows across the organization.
Operational responsibilities documented during the implementation included processing payroll for 1,500 employees, compiling payroll data from time sheets, auditing payroll reports from individual offices for accuracy, preparing manual checks, preparing and uploading computer payroll data reports for management, conducting payroll audits, and reconciling insurance invoices. Payroll operations also assisted the HR department with administrative coordination and audit activity.
Configuration emphasis targeted core payroll and payroll audit capabilities within ADP Vantage HCM, including time and attendance data ingestion, payroll calculation and reporting, manual pay adjustment handling, and benefits invoice reconciliation. The deployment consolidated decentralized office payroll inputs into central reporting workflows and established structured payroll audit and report upload processes as governance controls, aligning HR and payroll operational procedures under ADP Vantage HCM as the organization Core HR system.
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Payroll | HCM |
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2013 | 2013 |
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Family Behavioral Resources CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wufoo | Legacy | Wufoo Forms | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Family Behavioral Resources deployed Wufoo Forms as part of its Customer Experience tooling on its public website. The implementation positions Wufoo Forms as the primary web form capture mechanism for patient inquiries and service contact initiated through the site.
The deployment leverages Wufoo Forms form building capabilities, including conditional logic, file upload fields, embedded form scripts, and automated notification workflows to standardize intake capture. Wufoo Forms is used to structure web-submitted data into consistent records, with built-in export and notification features supporting downstream processing by internal teams.
Operationally the solution is embedded on the organization website to centralize web-based intake across behavioral health services, routing form submissions into established internal workflows for intake coordination, referrals, and appointment inquiries. Governance focused on form standardization and notification rules, aligning front-end capture fields with operational intake processes and clinical intake routing without introducing additional named integrations.
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Family Behavioral Resources ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Family Behavioral Resources PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Family Behavioral Resources IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Family Behavioral Resources CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Family Behavioral Resources
Apps Being Evaluated by Family Behavioral Resources Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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