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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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Family Boating
Location
7806 Anderson Rd,
Tampa, 33634-3006, FL,
United States
Website
https://www.familyboatingcenters.com/
Phone
1 813-884-1395
Artw industry
Automotive
Employee
Revenue

Family Boating Technographics

Family Boating Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Family Boating and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Family Boating employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Family Boating has purchased the following applications: New Relic APM for Application Performance Management in 2015, BoatChat for Chatbots and Conversational AI in 2023, Salesforce Audience Studio for Data Management Platform in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Family Boating is running and its propensity to invest more and deepen its relationship with New Relic , ChatLead , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Family Boating revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Family Boating intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Family Boating Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ChatLead Legacy BoatChat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023 In 2023, Family Boating implemented BoatChat, using the Chatbots and Conversational AI application on its public website to handle customer interactions and inbound inquiries. The deployment places BoatChat as a web-embedded conversational layer that directly interfaces with site visitors on product and inventory pages, aligning the Family Boating BoatChat Chatbots and Conversational AI relationship to customer engagement and inquiry handling functions. The BoatChat implementation was configured to deliver conversational FAQ handling, lead capture workflows, and guided inquiry routing consistent with Chatbots and Conversational AI capabilities. Configuration work focused on intent classification, scripted dialogue flows for common boat sales and service questions, and structured capture of contact and inquiry details to standardize handoffs to internal teams. Architecturally the solution is delivered as an embedded website chat widget tied to a cloud-hosted conversational engine, with client side JavaScript installing BoatChat on Family Boating web pages. No specific backend system integrations were provided in source information, therefore the narrative describes a front-end conversational deployment and centralized cloud processing typical for the Chatbots and Conversational AI category. Governance centered on content and response template management, with documented escalation paths for conversations requiring human follow up and routine review cycles for dialogue updates. Operational scope is website-focused, supporting customer engagement and sales intake across Family Boating digital touchpoints, and governance practices emphasize conversation logging and iterative script refinement to maintain consistent customer interactions.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Salesforce Legacy Salesforce Audience Studio Data Management Platform CRM n/a 2019 2019
Tag Management CRM 2019 2019
Tag Management CRM 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Enterprise Content Management Content Management 2019 2019
Web Content Management Content Management 2020 2020
IT Decision Makers and Key Stakeholders at Family Boating
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Family Boating Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Family Boating Technographics

Family Boating is a Automotive organization based in United States, with around 100 employees and annual revenues of $10.0 million.

Family Boating operates a diverse technology stack with applications such as New Relic APM, BoatChat and Salesforce Audience Studio, covering areas like Application Performance Management, Chatbots and Conversational AI and Data Management Platform.

Family Boating has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as New Relic, ChatLead and Salesforce.

Family Boating recently adopted applications including BoatChat in 2023, Tealium IQ Tag Management in 2020 and AudioEye in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Family Boating’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Family Boating’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Family Boating technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.