Family Health Network Technographics
Family Health Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Family Health Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Family Health Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Family Health Network has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Family Health Network is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Family Health Network revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Family Health Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Family Health Network Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Family Health Network implemented Oracle Cloud ERP as an ERP Financial deployment to centralize and streamline its finance operations. The initiative targeted the not-for-profit provider sponsored health plan operating in the Chicago area, where FHN serves as one of the largest managed care plans under the Medicaid Family Health Plan.
The Oracle Cloud ERP implementation emphasized core financial management capabilities typical of ERP Financial systems, including general ledger consolidation, accounts payable and receivable workflows, and enhanced financial reporting and analytics to support claims-related accounting. Configuration prioritized cloud-native upgrade cycles and automation of routine finance workflows to reduce manual reconciliation and support more predictable month-end processes.
Operational coverage centered on the finance organization and the insurance claims processing function, aligning financial reporting with the need to process claims quickly as articulated by Nirav Shah vice president of finance at Family Health Network. Oracle Cloud ERP was positioned to provide a unified financial data model and consistent reporting for revenue cycle and claims accounting activities across the Chicago-area plan.
Oracle Cloud ERP was ranked first in client experience and product satisfaction for 2017 in the referenced vendor survey, and improved financial efficiency was cited as the primary driver for Family Health Network to select the platform. FHN leadership stated the move to the cloud would streamline operations and upgrades while helping to maximize business performance and growth, describing Oracle Cloud ERP as a valuable tool for streamlining financial operations.
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ERP Financial | ERP Financial Management |
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2015 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Oracle Taleo Cloud Service | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Family Health Network implemented UKG Pro HCM (ex UltiPro HCM) for Core HR. The deployment centralized employee master records for more than 1,500 employees, consolidating data that had been collected and tracked in Excel and Oracle Taleo Cloud Service while reconciling datasets referenced in existing UltiPro sources used by HR staff.
Configuration work for UKG Pro HCM emphasized Core HR capabilities, including employee record management, absence and leave management to support leave of absence workflows, benefits administration, and case tracking for worker's compensation and reasonable accommodations. Reporting and audit configuration was implemented to support creation and review of HR reports and invoices used by HR and finance teams.
The implementation consolidated spreadsheet based processes into UKG Pro HCM and established a single system of record for HR operations across the organization in the United States, supporting the Director of Human Resources and HR administration teams. Operational coverage included case management for worker's compensation and reasonable accommodations, leave administration, and benefits enrollment workflows.
Governance focused on configuring audit trails, standardizing office based workflows, and instituting scheduled reporting and meeting coordination processes for the Director of Human Resources. HR and administrative staff managed data reconciliation, report creation and audit activities while maintaining operational workflows and coordination across HR functions.
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2015 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Family Health Network implemented Microsoft Azure Cloud Services. The deployment used Microsoft Azure Cloud Services to host the organization’s public facing website and web applications, under the Application Hosting and Computing Services category. Family Health Network is a United States healthcare organization with approximately 1500 employees and 180000000 in revenue, and the implementation focused on external web hosting and application infrastructure.
The implemented architecture centers on cloud hosted compute and storage for web workloads, platform managed services for application runtime, and content delivery and availability patterns typical of Application Hosting and Computing Services. Operational ownership was centralized within IT and digital teams, with role based provisioning, security and compliance controls, and monitoring layered onto the Azure hosted website to support ongoing operations. Microsoft Azure Cloud Services is used as the primary hosting layer for the organization’s web and online services.
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2015 | 2018 |
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IT Decision Makers and Key Stakeholders at Family Health Network
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Apps Being Evaluated by Family Health Network Executives
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