AI Buyer Insights:

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Family Mart
Location
msb Tamachi-Tamachi Station Tower S,9F 3-1-21 Shibaura,
Minato City, 108-0023,
Japan
Website
https://www.family.co.jp/
Phone
81 339896600
Artw industry
Retail
Employee
Revenue

Family Mart Technographics

Family Mart Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Family Mart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5815 Family Mart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Family Mart has purchased the following applications: Line Pay for Payment Processing in 2018, Line.me for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Family Mart is running and its propensity to invest more and deepen its relationship with LINE Corporation , LY Corporation , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Family Mart revenues, which have grown to $21.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Family Mart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Family Mart Tech Stack and Enterprise Applications

Family Mart ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LINE Corporation Legacy Line Pay Payment Processing ERP n/a 2018 2018
In 2018, FamilyMart implemented Line Pay for Payment Processing across its convenience-store network in Japan. The Line Pay integration provided by LINE Corporation enabled acceptance of mobile barcode and QR payments at point-of-sale within FamilyMart's finance and payments operations. Configuration focused on enabling mobile barcode and QR payment flows at physical point-of-sale, including scanner-level transaction capture, payment authorization, and settlement handoffs. Standard payment processing capabilities were applied such as digital wallet token recognition, transaction routing, and centralized reconciliation workflows. The rollout was phased, beginning in November 2018 and completed on December 4, 2018, and covered FamilyMart stores across Japan. Implementation work integrated Line Pay with in-store POS terminals and cashier transaction flows to minimize customer friction and enable immediate acceptance of LINE mobile payments, with operational ownership centered on finance and payments teams across the Japan retail network. Governance emphasized staged deployment and consistent point-of-sale configuration to support store-level adoption. The implementation expanded in-store cashless payment options and improved payment convenience and digital wallet adoption at point-of-sale.
Family Mart AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LY Corporation Legacy Line.me Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Family Mart Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Family Mart Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2017 2017
Family Mart CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2015 2015
Family Mart PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Family Mart IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2024 2024

IT Decision Makers and Key Stakeholders at Family Mart

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Family Mart Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Family Mart IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Family Mart digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Family Mart Technographics
Family Mart is a Retail organization based in Japan, with around 5815 employees and annual revenues of $21.45 billion.
Family Mart operates a diverse technology stack with applications such as Line Pay, Line.me and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Family Mart has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LINE Corporation, LY Corporation and Google.
Family Mart recently adopted applications including Amazon CloudFront in 2024, Amazon EC2 in 2022 and Amazon SES in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Family Mart’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Family Mart’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Family Mart technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.