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Famous Brands International
Location
8001 Arista Place,Suite 600,
Broomfield, 80021, CO,
United States
Website
https://www.famousbrandsintl.com/
Phone
1 720-599-3350
Artw industry
Distribution
Employee
Revenue

Famous Brands International Technographics

Famous Brands International Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Famous Brands International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Famous Brands International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Famous Brands International has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2013, Microsoft 365 for Collaboration in 2016, Astute Agent for Customer Engagement in 2005 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Famous Brands International is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Microsoft , Astute Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Famous Brands International revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Famous Brands International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Famous Brands International Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2013 2013
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Astute Solutions Legacy Astute Agent Customer Engagement CRM n/a 2005 2005
In 2005, Famous Brands International implemented Astute Agent, the case management CRM now part of the Emplifi/Astute product family, to consolidate franchisee and consumer case handling. The deployment was focused on Customer Engagement for U.S. operations supporting franchised food brands and centered on customer service workflows across franchisee support and consumer complaint resolution. The implementation configured Astute Agent to centralize case management and ticketing workflows, unify franchisee and consumer records, and establish routing and escalation processes consistent with Customer Engagement best practices. Configuration work emphasized standardized intake queues, role based access for customer service agents, and structured case lifecycle states to improve handoffs between franchise support and centralized service teams. Operational coverage remained within the companys U.S. franchised food brands and was governed through standardized response procedures and agent workflow training. The stated objective was to consolidate franchisee and consumer case handling and reduce time per case, outcomes highlighted in the vendor case study.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Manufacturing ERP ERP Services and Operations 2013 2013
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IT Decision Makers and Key Stakeholders at Famous Brands International
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Famous Brands International Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Famous Brands International Technographics

Famous Brands International is a Distribution organization based in United States, with around 200 employees and annual revenues of $30.0 million.

Famous Brands International operates a diverse technology stack with applications such as Rackspace Cloud, Microsoft 365 and Astute Agent, covering areas like Application Hosting and Computing Services, Collaboration and Customer Engagement.

Famous Brands International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rackspace Technology, Microsoft and Astute Solutions.

Famous Brands International recently adopted applications including Twilio Sendgrid in 2021, Microsoft 365 in 2016 and Rackspace Cloud in 2013, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Famous Brands International’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Famous Brands International’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Famous Brands International technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.