Fareway Stores, Inc. Technographics
Fareway Stores, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fareway Stores, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Fareway Stores, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fareway Stores, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2016, GK Commerce for eCommerce in 2021, Blackhawk CashStar for Customer Loyalty in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fareway Stores, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , GrocerKey, a Point Pickup Technologies Company , Blackhawk Network Business or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fareway Stores, Inc. revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fareway Stores, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fareway Stores, Inc. Tech Stack and Enterprise Applications
Fareway Stores, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Fareway Stores, Inc. deployed Microsoft 365 as its Collaboration platform. The deployment is publicly referenced on Fareway's website and positions Microsoft 365 as the primary collaboration and productivity layer for the company.
Microsoft 365 implementation centers on core Collaboration capabilities, including email and calendaring, document collaboration and intranet functions, real time team communication and meetings, file sync and mobile access, and hosted Office applications. Configuration work emphasizes document lifecycle controls, shared team spaces and collaborative editing workflows that are typical for Microsoft 365 deployments in retail corporate environments.
The implementation is surfaced on Fareway's public site, indicating organization wide adoption for internal productivity and communication use cases. Operational coverage focuses on corporate collaboration and office productivity functions rather than external storefront systems, with Microsoft 365 components providing the collaboration backbone.
Governance and operations are expected to follow Microsoft 365 security, identity and compliance controls to manage access and content policies, and to standardize collaboration workflows across departments. Microsoft 365 remains the named application in the Collaboration category for Fareway Stores, Inc., reflecting its role in enabling internal communication and document collaboration.
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Fareway Stores, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GrocerKey, a Point Pickup Technologies Company | Legacy | GK Commerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Fareway Stores, Inc. implemented GK Commerce in the eCommerce category to introduce online shopping and curbside pickup capabilities. The initial launch occurred at the flagship Boone store in January 2021 and the implementation extended across nearly 50 Midwest stores, focusing execution and operations in the U.S. Midwest market.
GK Commerce was deployed to support storefront order capture, order management and fulfillment workflows oriented around curbside pickup. Functional capabilities implemented included customer online ordering, pickup scheduling, order readiness targeting roughly four hours after order placement, and an order change window that allowed customers to modify orders up to 30 minutes before pickup.
The rollout emphasized store level fulfillment orchestration and customer facing pickup procedures, with GrocerKey powering the implementation. Operational scope covered retail store operations and eCommerce customer service functions across the regional estate, aligning fulfillment timing and in-store pickup handling with online order flows.
Governance and process changes focused on standardizing pickup workflows and customer communications across the rollout sequence from Boone to additional Midwest sites. The implementation improved omnichannel convenience for Fareway customers, and it established operational controls for same day fulfillment and short notice order changes.
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Fareway Stores, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackhawk Network Business | Legacy | Blackhawk CashStar | Customer Loyalty | CRM | n/a | 2018 | 2018 |
In 2018, Fareway Stores, Inc. deployed Blackhawk CashStar as a Customer Loyalty application on its public website. The implementation embedded Blackhawk CashStar into Fareway's online storefront to enable digital gift card sales, wallet provisioning, and redemption workflows for web customers.
Configuration centered on Blackhawk CashStar's digital gift card catalog, web checkout integration, and administrative reporting. The deployment leveraged CashStar's campaign orchestration and promotional capabilities to support marketing-driven loyalty offers, with token management and platform-level controls configured for online issuance.
Operational coverage focused on e-commerce and customer engagement workflows on Fareway's site, using web widgets or API endpoints provided by Blackhawk CashStar to handle purchase, delivery, activation, and customer delivery paths for digital cards. Reporting dashboards within Blackhawk CashStar were used by marketing and operations teams to monitor issuance and redemptions and to inform campaign cadence.
Governance and operational processes were organized between Fareway marketing and e-commerce teams, establishing approval workflows and configuration controls inside the CashStar administration interface. Platform console management governed promotional setup, card lifecycle procedures, and operational handoffs between sales, marketing, and customer service functions.
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Analytics | CRM |
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2024 | 2024 |
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Fareway Stores, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Fareway Stores, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fareway Stores, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fareway Stores, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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