Farnborough, GU14 6FD,
United Kingdom
Farnborough International Technographics
Farnborough International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Farnborough International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Farnborough International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Farnborough International has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Slack Connect for Collaboration in 2022, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Farnborough International is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Salesforce , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Farnborough International revenues, which have grown to $33.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Farnborough International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Farnborough International Tech Stack and Enterprise Applications
Farnborough International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Farnborough International implemented LiveChat on its website. Farnborough International implemented LiveChat as a Chatbots and Conversational AI solution to support customer service and commercial engagement on farnborough.com, deploying a web chat widget that enables real-time visitor messaging and session capture.
Configuration leveraged standard LiveChat capabilities including the web chat widget, agent console, canned responses, and transcript logging, reflecting core Chatbots and Conversational AI functional terminology. Operational ownership resides with customer service and commercial teams who manage message templates, routing rules, and session handling through the LiveChat administration interface, with governance scaled to the company size and focused on agent-led conversational workflows.
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Farnborough International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Farnborough International implemented Slack Connect as its primary collaboration tool. The deployment is categorized under Collaboration and is exposed on the company website, indicating use of Slack Connect for both internal messaging and external stakeholder touchpoints for a 45 employee professional services organization.
The implementation focused on standard Slack Connect capabilities, including shared channels for external partners, direct messaging, file sharing, guest access controls, and workspace administration. Configuration work included channel taxonomy, role-based access controls, user provisioning and deprovisioning workflows, and retention settings to align collaboration behavior with corporate governance.
Operationally the Slack Connect deployment supports external partner collaboration and real-time communications across event and customer engagement activities, with Slack surfaced on the public web presence to streamline inbound partner conversations. The rollout approach emphasized workspace-level administration and channel governance, accompanied by staged onboarding for teams to consolidate communications onto Slack Connect and to manage external access securely.
Governance practices implemented during the rollout included channel naming conventions, administrator role separation, documented guest access procedures, and policy-driven retention controls for conversational artifacts. Slack Connect is positioned as the Collaboration layer for Farnborough International to centralize cross-organizational messaging and external partner collaboration.
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Farnborough International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2019 | 2019 |
In 2019, Farnborough International implemented Exclaimer Cloud Signatures for Office 365 to provide Digital Signing capabilities for corporate email signature management. The deployment centralized signature templates and policy controls to ensure consistent branding and legal disclaimers across outbound Office 365 email, reflecting standard Digital Signing modules such as template management, user targeting, and centralized policy enforcement.
Exclaimer Cloud Signatures for Office 365 was integrated with the company Office 365 tenant and mail routing to apply signatures at send time, and the implementation is used on their website for visible corporate communications. Operational ownership sits with IT and marketing functions for template design and rollout, while administration uses role based controls to manage signature policies and user assignment.
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Farnborough International SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Farnborough International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2022 | 2022 |
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Farnborough International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Farnborough International TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Farnborough International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Farnborough International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Farnborough International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Threat Modeling | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Farnborough International
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Farnborough International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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