AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Fasano USA Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Resy Network Legacy ResyOS Reservation and Booking Management ERP Services and Operations n/a 2017 2017
In 2017, Fasano USA implemented ResyOS for Reservation and Booking Management across its U.S. reservation operations. The deployment centralized booking and guest management for dining and event spaces, positioning ResyOS as the primary application for reservations and guest communications. Configuration work within ResyOS included curated and adjusted customized floorplans for all event spaces, a VIP guest book, and specialized reservation settings and communications templates. Operational processes incorporated high volume reservation handling and the creation of personalized guest bios to support concierge level guest relations and seating workflows. The ResyOS implementation was integrated with OpenTable as part of the reservation stack, and operational scope covered reservationists, front of house staff, and management. Governance and rollout emphasized training of all reservationists on professional phone and email etiquette, standardized guest communications templates, and rapid escalation procedures, with staff reporting a 100% resolution rate on customer complaints.
Reservation and Booking Management ERP Services and Operations 2017 2017
Reservation and Booking Management ERP Services and Operations 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tripleseat Legacy Tripleseat Event Management Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
Marketing Automation CRM 2017 2017
Tag Management CRM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Fasano USA
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Fasano USA Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Fasano USA Technographics

Fasano USA is a Leisure and Hospitality organization based in United States, with around 100 employees and annual revenues of $20.0 million.

Fasano USA operates a diverse technology stack with applications such as ResyOS, Tripleseat and Hotjar, covering areas like Reservation and Booking Management, Event Management and Customer Experience.

Fasano USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Resy Network, Tripleseat and Contentsquare.

Fasano USA recently adopted applications including Proofpoint Email Security and Protection in 2023, SABRE Synxis Guest Connect in 2022 and Hotjar in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fasano USA’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fasano USA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Fasano USA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.