FashionValet Sdn. Bhd.
Lot GF 9&10, No. 2, Jalan Telawi 1, Bangsar,
Kuala Lumpur, 69090,
Malaysia
Kuala Lumpur, 69090,
Malaysia
603 2202 2000
Retail
FashionValet Sdn. Bhd. Technographics
FashionValet Sdn. Bhd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FashionValet Sdn. Bhd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 FashionValet Sdn. Bhd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FashionValet Sdn. Bhd. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, LiveChat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FashionValet Sdn. Bhd. is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FashionValet Sdn. Bhd. revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FashionValet Sdn. Bhd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FashionValet Sdn. Bhd. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, FashionValet Sdn. Bhd. deployed Oracle NetSuite ERP as its ERP Financial solution to consolidate core accounting and reporting capabilities. Prior to the implementation the company operated with in-house systems and third-party tools including AutoAccount and Retail Pro, and month-end closing and financial report generation required intense cross-department collaboration and often took more than three to four weeks to produce, according to Chief Financial Officer Loh Toi Meei.
The implementation centered on the Oracle NetSuite ERP core financial module, configured to centralize the general ledger, accounts payable, accounts receivable, and management accounts review workflows. Automation and standardized reconciliation sequences were applied to key close tasks, and reporting templates were embedded to accelerate compilation of management accounts and statutory inputs.
Integrations connected the centralized financial ledger to internal operational systems and external retail feeds to improve transaction reconciliation and reporting cadence, while operational coverage was focused on finance and operations teams responsible for month-end close and management account reviews. Data centralization enabled shared access to a single source of truth for financial and operational reporting.
Governance adjustments instituted defined review checkpoints and consolidated reporting ownership to reduce cross-department handoffs during close. Oracle NetSuite ERP streamlined the management accounts review process and helped make the control environment more effective and efficient, supporting faster delivery of financial and operational reports for business decision making.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, FashionValet Sdn. Bhd. deployed LiveChat on its fashionvalet.com website as a customer-facing solution in the Chatbots and Conversational AI category. LiveChat is implemented as the primary web chat widget to provide real-time conversational access for online shoppers and to instrument the site front-end for synchronous customer interactions.
The implementation follows a cloud-hosted widget architecture, embedding the LiveChat application into product pages and checkout flows to enable real-time messaging, visitor tracking, agent routing, canned responses, chat transcripts, and basic conversational analytics. Operational coverage centers on customer support and e-commerce functions, with governance oriented toward web channel ownership and agent workflow configuration, including scripted response libraries and transcript retention policies to standardize handling of shopper inquiries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, FashionValet Sdn. Bhd. deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Google Workspace (Formerly Google G-Suite) appears in the source of the company website, indicating adoption of Google hosted productivity and email services for corporate communications and web‑facing integrations.
The deployment uses a cloud SaaS architecture and leverages standard Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and the Admin console to enable internal collaboration, content production, and file sharing across merchandising, marketing, customer service, and corporate operations. Governance and operational controls are administered through the Google Workspace Admin console with domain management, user provisioning, and group access controls implemented as the core administrative workflows for the Collaboration environment.
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at FashionValet Sdn. Bhd.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by FashionValet Sdn. Bhd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FashionValet Sdn. Bhd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FashionValet Sdn. Bhd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD FashionValet Sdn. Bhd. Technographics
FashionValet Sdn. Bhd. is a Retail organization based in Malaysia,
with around 250 employees and annual revenues of $35.0 million.
FashionValet Sdn. Bhd. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
FashionValet Sdn. Bhd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Google.
FashionValet Sdn. Bhd. recently adopted applications including
Oracle NetSuite ERP in 2020, Insider Connect in 2019 and Crazy Egg in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FashionValet Sdn. Bhd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FashionValet Sdn. Bhd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FashionValet Sdn. Bhd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.